Registered Nurse – Spine Triage

Regions Hospital & RHSC•Bloomington, MN

23h•Hybrid

About The Position

TRIA is looking to hire RN to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: RN phone triage, post op clinic, MRSA swabs, etc. The Nurse Line Triage nurse works independently providing professional appropriate telehealth nursing services to patients and/or family members. This is done utilizing a systematic approach to nursing practice incorporating assessment, planning, nursing diagnosis, implementation, and evaluation in accordance with the Nurse Practice Act and its recognized professional standards. Park Nicollet and other approved Triage Guidelines and Protocols are used to support assessment and plan of care. Implements Population based standing orders to treat patients when appropriate, based on Park Nicollet Health Services standing orders and policies. Will function as a liaison between physicians, patients, and staff in the delivery of complex telephone care. The individual must be flexible and have strong interpersonal skills. The nurse must be a patient advocate, maintaining the patient’s confidentiality and patient rights. The nurse resolves patient concerns or complaints while maintaining a positive, personalized, and friendly attitude, addressing patient needs in a timely and appropriate manner. Functions as a mentor to other team members and works collaboratively with team members to identify and resolve department and/or guideline issues through established procedures. Supports a team environment which allows clear communication, positive support, and creative thinking. At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

Requirements

Graduate from course of study in nursing resulting in an associate degree, diploma, or baccalaureate degree in nursing.
One or more years of broad-based nursing experience is required preferably in a clinic, hospital, urgent care, or transitional care setting.
Must have and maintain a valid Minnesota Registered Nurse License.
BLS provider status in accordance with American Heart Association (AHA) guidelines.
Must demonstrate knowledge of age-related growth and development principles necessary to provide appropriate service and ensure safety of patients.
Effective oral and written communication skills, basic computer/keyboarding/mouse skills required.
Proven proficiency in the operation of the following: Personal Computer, Telephone, Fax Machine, Photocopier, Printer, and electronic medical record.
Strong clinical and human relations skills. Will maintain standards of clinical skills and professional ethics as established by the Nurse Practice Act and Park Nicollet Health Services.
Analytical ability to assess situations and choose effective solutions.
Ability to conceptualize workflow, develop plans and implement appropriate actions.
The ability to handle multiple priorities, ambiguity, frequent change, and stressful situations.

Nice To Haves

Telephone Triage Experience is desirable.
V skills, EKG skills, Rhythm Strip and Telephone triage skills

Responsibilities

RN phone triage
Post op clinic
MRSA swabs
Providing professional appropriate telehealth nursing services to patients and/or family members
Utilizing a systematic approach to nursing practice incorporating assessment, planning, nursing diagnosis, implementation, and evaluation in accordance with the Nurse Practice Act and its recognized professional standards
Using Park Nicollet and other approved Triage Guidelines and Protocols to support assessment and plan of care
Implementing Population based standing orders to treat patients when appropriate, based on Park Nicollet Health Services standing orders and policies
Functioning as a liaison between physicians, patients, and staff in the delivery of complex telephone care
Being a patient advocate, maintaining the patient’s confidentiality and patient rights
Resolving patient concerns or complaints while maintaining a positive, personalized, and friendly attitude, addressing patient needs in a timely and appropriate manner
Functioning as a mentor to other team members and works collaboratively with team members to identify and resolve department and/or guideline issues through established procedures
Supporting a team environment which allows clear communication, positive support, and creative thinking

Benefits

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

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