Registered Nurse (RN) Transfer Coordinator (PRN/Wage)

UVA Health

5d•$41

About The Position

As an experienced Registered Nurse, the RN Transfer Coordinator is responsible for the intake and logistics of facilitating outside hospital patient transfer requests for all clinical divisions and acuities. Tasks include: identification and triage of calls to appropriate service lines, communication with accepting physicians, coordination with UVA’s Medical Transport Network dispatch team (MEDCOM), coordination with UVA Bed Center, and serving as the primary liaison between referring facilities, UVA physicians, nursing, and ancillary staff, in order to facilitate safe and efficient patient transfer. Coordinator is responsible for communicating with various internal and external customer involved with patient transfers and medical center operations, and initiate appropriate escalate for services if needed. Coordinator will use clinical experience and knowledge to gather the appropriate clinical information needed to provide patient clinical presentations and updates to UVA physician teams, and will escalate any identified concerns for patient condition changes to the appropriate teams, based on the information provided by the referring facility.

Requirements

Graduate of an accredited nursing program required.
Bachelor’s of Science in. Nursing Degree is preferred required within 5 years of hire date for all new hires.
3 years relevant experience.
Licensed to Practice as a Registered Nurse in the Commonwealth of. Virginia required.
Valid Virginia Driver’s License (VADL) may be required

Responsibilities

Serves as front-line liaison between outside referring facility customers and the UVA Health System for all non-intensive care and acute care level patients
Understands and properly uses all communication equipment, programs, and technology
Maintains a positive and professional work environment
Identifies potential areas for improved operations and care
Performs telephonic patient triage and processes requests for assistance with acute patient transfers and/or admissions of patients from medical facilities
Demonstrates the knowledge and skills to secure relevant patient care data and identify key patient issues; understanding the relationship between assessments, interventions, and patient responses; skilled in documentation, assessments and cognitive interventions.
Provides medical interpretation of diagnoses and specialized patient care needs, recognizing critical and emergent situations, and connecting the referring physician with the appropriate UVA physician/service
Provides clinical insights and overall level of care information to physicians
Provides health care access through the accurate gathering of demographic, sponsorship or guardian data, as well as insurance, financial and statistical information from a variety of sources
Demonstrates the ability to triage and prioritize patient information and communicate an accurate clinical presentation of the patient for accepting physicians
Identifies health needs based on assessment and utilization of guidelines. Facilitates appropriate disposition based on assessment, triage guideline parameters and clinical judgment
In addition to the above job responsibilities, other duties may be assigned
Communicates appropriately using good interpersonal skills.
Serves, manages and supports internal and external customers.
Participates in performance improvement activities.
Participates as a team member and is accountable for own work responsibilities.