Registered Nurse (RN) Supervisor | Home Health and Hospice Patient Care Coordinator

Avera•Sioux Falls, SD

4d•Onsite

About The Position

Position Highlights You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Manages all aspects of the patient hospital referral process including matching patient needs with Avera@Home services, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the discharge risk tool and weekend processes. Supervisor focuses on the work of the department, quality monitoring, teaching and serving as an ongoing resource. What you will do Oversees daily work flow planning, performs daily patient referral operations, provides direct oversight of the establishment and implementation of referral policies. Establishes and maintains positive working relationships with current and potential referral sources. Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, care transitions and hospice. Ensures collaborative teamwork daily with Case Managers, Physicians, Social Work and all involved with the Discharge Planning process. Leads the implementation of improved work methods and procedures to ensure patients are referred in accordance with policy. Gathers and reports referral statistics including key customer referral trends. Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Requirements

The individual must be able to work the hours specified.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.
Registered Nurse (RN) - Board of Nursing An active license in the state of practice Upon Hire

Nice To Haves

1-3 years home health/hospice experience

Responsibilities

Oversees daily work flow planning, performs daily patient referral operations, provides direct oversight of the establishment and implementation of referral policies.
Establishes and maintains positive working relationships with current and potential referral sources.
Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, care transitions and hospice.
Ensures collaborative teamwork daily with Case Managers, Physicians, Social Work and all involved with the Discharge Planning process.
Leads the implementation of improved work methods and procedures to ensure patients are referred in accordance with policy.
Gathers and reports referral statistics including key customer referral trends.
Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.