Serves as the point of contact for those affected by cancer both in person but primarily via phone through the call center. Performs needs assessment of all clients, addresses clinical concerns, provides education, triages, makes referrals to appropriate resources and services, assists with access to care, enhances patient experience, improves care coordination, and has ongoing follow-up and support as needed. Utilizes local, regional and national resources while collaborating with all of the Avera Cancer Institute locations. Maintains contact with referring agencies and related people and with community resources used for referral.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees