Registered Nurse (RN) Clinical Field Staff Liaison

Alternate Solutions Health Network•Kettering, OH

About The Position

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. Schedule: Mon - Fri; 8:15 am to 5:00 pm Agency: Kettering Home Care SUMMARY: The RN Clinical Field Staff Liaison (CFSL) provides support and acts as a resource to clinicians in the field. The CFSL assists in monitoring compliance quality and safe delivery of services by following a clinical process set by clinical management. The CFSL is responsible for all practices and duties within the scope of practice as outlined by the state. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer. Kettering Home Care is a partner with Alternate Solutions Health Network. Post-acute care is at the center of improving health outcomes. We care for patients where they spend the majority of their time – in their homes. This privileged position allows us to see things that are invisible to a patient’s primary care or hospital physician, and to deliver the best possible care tailored to each patient’s setting. As the healthcare industry continues to evolve away from hospital-centric care, our work, caring for patients in their homes becomes more important than ever. Our success helping patients recover comes from engaging with them. We start at the facility bedside and coordinate each patient's transition back to their home, ensuring a smooth transition and that their care plan is right for them. We support complex, high-acuity, medically-at-risk aging patients. This is the most challenging group of individuals to serve, and we find it the most rewarding. And we do this all in partnership with health systems. Together we create a seamless care environment that enables patients to receive excellent care in the setting that best meets their needs.

Requirements

Registered Nurse with current license in the state of employment.
Compact licensure, for states that participate, is required to be obtained within first 30 days of employment for additional support in all ASHN affiliated agencies.
Three years of experience as an RN in an acute care setting
Ability to effectively communicate and create positive impressions with patients, families, physicians and co-workers
Ability to remain calm, have patience and be accommodating.
Compassionate and caring while working with patients
Knowledgeable on nursing best practices
Ability to make appropriate nursing judgments
Ability to identify a situation and handle it with the best possible solution
Detail-oriented and observant
Disciplined style of work ethic with the ability to prioritize and be timely
Ability to follow directions and work as a team member
Knowledge of MS Office applications including Word, Excel, PowerPoint and Outlook
Valid driver’s license and auto insurance with your name as a listed driver

Nice To Haves

Minimum one-year home health experience is preferred

Responsibilities

Serve as a resource for field staff, referral sources, physicians, patients and their families pertaining to clinical issues and/or concerns
Facilitate calls to and from Field staff; uses resources to resolve issues and reports anything of concern to manager
Work in the field with staff and patients as needed
Maintains positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted livings and families
Assist with monthly Case Manager, Nurse and Therapy meetings
Ensure Start of Care compliance
Ensure quality and safe delivery of home health services
Monitor Home Health Aide supervisory visits
Focus on Outcome Monitors as assigned
Implement quality improvement programs in the field
Completes field visits as needed
Participates in managing cost of good working with monitoring supply costs and visits per episode
Knowledgeable of CFSS workflow
Review relevant reports
Reviews clinical documentation in accordance with agency protocol and Medicare/Federal guidelines
Maintains active RN license in state of employment
Participates in on-call, evening/weekend shifts and provides patient care, per agency needs
Participates in in-service program development
Maintains a professional appearance as a representative of the company
Understands, implements and practices policies and procedures for agency operation
Other duties as assigned