We are looking for a compassionate and motivated Registered Nurse with Patient Representative responsibilities to join our pediatric after-hours care team. In this role, you will support our healthcare team by preparing patients for appointments, assisting with medical procedures, and handling a variety of administrative tasks. You will be the first point of contact for patients and families, ensuring a smooth and positive experience from check-in to checkout. We are looking for part-time employment, around 30 hours a week, with early morning availability. This is an after-hours position, including early morning and weekend shifts. Flexibility is required to accommodate office needs. Anticipated Schedule Monday 7:15am-5:00pm Tuesday 7:15am-10:45am Wednesday 7:15am-12:15pm Thursday 7:15am-11:00am Friday 7:15am-5:00pm Rotating Saturdays Who are we? PediaTrust, the largest independent pediatric group in the Midwest, is renowned for its commitment to clinical excellence and family-centered care. We’re proud to have achieved the highest-level Patient-Centered Medical Home recognition by NCQA. Clinical Support: Prepare patients for their appointments, including performing vital signs, measuring height/weight, and rooming patients. Conduct Point of Care testing as directed by the Registered Nurse (RN) or healthcare provider Accurately document care and test results in the Electronic Medical Record (EMR). Review incoming faxes and forms and route them to the appropriate provider. Monitor completion of diagnostic tests and assist in communicating normal results to patients and parents. Maintain HIPAA compliance at all times. Patient Interaction & Administrative Support: Answer phones, schedule appointments, and verify patient information. Perform patient check-in and check-out processes, including handling insurance and personal details. Assist with billing by entering charges, collecting and posting payments, and resolving patient balances. Process medical records requests and ensure accurate documentation. Address patient inquiries regarding appointments, insurance, billing, and follow-up care. Operational & Office Maintenance: Maintain cleanliness and organization of exam rooms and office space. Stock supplies and ensure rooms are properly set up and sanitized according to protocols. Clean and disinfect medical instruments and equipment. Perform quality control and assist in end-of-day office processing tasks. Additional Duties: Maintain CPR certification and be prepared to provide CPR when necessary. Contribute to the overall upkeep of office space and equipment. Assist with additional tasks as needed to support the healthcare team.