Registered Nurse Navigator

Cardiac Study CenterSpokane, WA
7dOnsite

About The Position

The Heart Failure Nurse Navigator plays a vital role in the patient journey, supporting individuals diagnosed with heart failure from hospital discharge through outpatient care. In this multifaceted role, you’ll act as a case manager, educator, and advocate—working closely with physicians, floor nurses, and support staff to ensure continuity of care and prevent hospital readmissions. You’ll split your time between two primary campuses: DMOB (main office) and DHEC (hospital campus) , actively engaging with both clinic and inpatient teams.

Requirements

  • Current Washington State RN license required
  • 3–5 years of clinical experience , preferably with cardiac or heart failure patients
  • Knowledge of GDMT and heart failure case management
  • Strong interpersonal, communication, and critical thinking skills
  • Passion for patient-centered care and health education

Nice To Haves

  • Bachelor’s degree in Nursing (BSN) preferred; associate degree considered with additional experience
  • Master’s degree in Nursing is a plus

Responsibilities

  • Coordinate follow-up care post-hospitalization
  • Educate patients and families on heart failure, medications, lifestyle, and care plan
  • Perform CardioMEMS monitoring and interpret data
  • Navigate barriers to care, including insurance or scheduling issues
  • Establish long-term support relationships with patients
  • Round on floors to identify heart failure patients and collaborate on discharge plans
  • Be a visible presence on the floor and in PPR meetings
  • Collaborate with inpatient teams to ensure timely GDMT (guideline-directed medical therapy) initiation
  • Provide staff education, in-services, and training on heart failure protocols
  • Assist with the development and refinement of HF education packets
  • Educate new RN residents and cardiology fellows on heart failure protocols
  • Monitor outcomes and track patient success to inform quality improvement
  • Support outpatient clinic operations during staff absences
  • Make HF education packets for both inpatient and clinic use
  • Collaborate with Billing, HUCs, and leadership on follow-up processes

Benefits

  • Medical, dental, and vision coverage
  • 401(k) with employer match
  • Paid time off, holidays, and floating holidays
  • Tuition assistance
  • Employee wellness programs and mental health resources
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