About The Position

Under the general supervision of the Senior Associate Vice President or designee, and the direct supervision of the Director of Clinical Operations with oversight of the Medical Director, this position functions as a Registered Nurse (RN). The Registered Nurse (RN) primary responsibility is to conduct initial nursing triage assessments for walk-in, telehealth, urgent, and scheduled visits to determine acuity and appropriate level of care, provide responsive, sound, and accurate medical triage and assessment of patients. Provides patient education, counseling, and anticipatory guidance for common conditions, treatment plans, and self-care. Coordinates referrals to medical providers, mental health professionals, or external specialists as appropriate. Administers and interprets screening tools (e.g., depression, anxiety, substance use, suicide risk) and initiates crisis intervention protocols when needed. Collaborates with Counseling Services to identify students in distress and ensures safe handoff to mental health providers. Participates in crisis intervention, including suicide prevention, risk assessment, and stabilization. Provides ongoing case management support for students with complex medical and mental health needs. Educates students on available mental health and wellness resources, including campus and community supports. Assists providers with procedures, examinations, and treatment plans for acute and chronic conditions. Provides wound care, medication administration (oral, IM, SQ, IV), nebulizer therapy, and splinting/orthopedic support. Administers vaccines (HPV, meningococcal, Tdap, influenza, COVID-19, etc.) per CDC and state guidelines. Reviews and validates immunization records, ensuring compliance with university and public health requirements. Maintains cold chain integrity for vaccine storage, monitoring refrigerator/freezer logs daily. Additional responsibilities include providing clinical leadership and oversight for MAs in patient flow, infection control, and supply management. Ensures MAs are following protocols for vital signs, rooming, specimen collection, and PPE use. Assists with and oversees stocking and inventory management of supplies, vaccines, and medications and clinical supplies. Provides training, feedback, and guidance to support MA professional development. include the ability to provide leadership, clinical direction, and mentoring of Medical Assistants (MA), and Clinical Assisting (CA) staff; perform nursing procedures common to Ambulatory and Urgent Care as directed by medical providers; clinical protocols not limited to medication administration and medication counts, IV insertion, audiometry, spirometry, and CLIA Waived testing. Knowledge of professional nursing principles, methods, and procedures. Thorough knowledge of medical terminology and clinical equipment use. Adhere to compliance with all regulatory agencies and university standards including, but are not limited to: HIPPA, FERPA, CDC (Centers for Disease Control), OSHA (Occupational Safety and Health Administration), AAAHC (Accreditation Association for Ambulatory Health Care), Maintains current knowledge of Board of Nursing scope of practice, HIPAA, OSHA, and infection control requirements. Participates in quality improvement initiatives, staff trainings, and emergency preparedness drills. Monitors and documents-controlled substance handling and sharps disposal. ADA (Americans with Disabilities Act), QA (Quality Assurance), QI (Quality Improvement), and benchmarking activities. Must also possess the ability to communicate with internal and external customers and provide exceptional customer service. Maintains and supports service-oriented relationships with all customers not limited to clinic staff, campus community, vendors, and the community. Strives to create and maintain a challenging, positive work environment. Possess a commitment to the mission and vision of the organization.

Requirements

  • Possess and maintain a valid license as a Registered Nurse in the State of California and certification in CPR/AED.
  • Current Basic Life Support (BLS) & Advanced Cardiopulmonary Life Support (ACLS)
  • Current, valid California license as a Registered Nurse.
  • Experience in administering and interpreting Clinical Laboratory Improvement Amendments (CLIA) waived laboratory tests under nursing protocols including but not limited to: Urinalysis, pregnancy testing, rapid strep, mono spot, hematocrit, etc.
  • Experience in assessing patients in urgent care and primary care.
  • Experience working with an Electronic Health Records System (EHR).
  • Experience working as part of a multi-disciplinary team.
  • Knowledge and ability to interpret ambulatory care setting standards for AAAHC accreditation requirements.
  • Ability to deliver exceptional customer service to internal and external customers.
  • Ability to apply good judgment, decision-making and problem solving
  • Knowledge in assessing patient needs in an urgent care/psychiatric care environment.
  • Knowledge of FERPA (Family Educational Rights and Privacy Act) and HIPAA (Health Insurance Portability and Accountability Act) Privacy Rules and California state laws regulating privacy and confidentiality of health information
  • Ability to use standard office and medical equipment and software programs (i.e., Microsoft Office)
  • Excellent oral and written communication skills.
  • Thorough knowledge of uses and effects of medications including emergency ACLS medications, narcotics and IV medications
  • Knowledge of medical triage and assessment of patients.
  • Knowledge of and commitment to preventative health care.
  • Multicultural competency in the delivery of services.
  • Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community
  • Ability to use Nebulizer, Audiometer, Suction machine, EKG (electrocardiogram), Vital Sign Machine/Pulse oximeter, Automatic External Defibrillator (AED), Zoll defibrillator, Crash Cart, and other specialized medical equipment as directed.
  • Ability to pass a background check.
  • Candidate must furnish proof of eligibility to work in the U.S.
  • As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Nice To Haves

  • Bachelor’s degree in Nursing from an accredited school
  • Two years’ experience in the provision of nursing care in the primary and urgent care environment.
  • Experience in nursing triage in an acute/urgent care environment
  • Experience in reproductive health care
  • Current and valid California Registered Nurse license
  • Current Basic Life Support (BLS) and Advanced Cardiopulmonary Life Support (ACLS)

Responsibilities

  • Conduct initial nursing triage assessments for walk-in, telehealth, urgent, and scheduled visits to determine acuity and appropriate level of care
  • Provide responsive, sound, and accurate medical triage and assessment of patients
  • Provide patient education, counseling, and anticipatory guidance for common conditions, treatment plans, and self-care
  • Coordinates referrals to medical providers, mental health professionals, or external specialists as appropriate
  • Administers and interprets screening tools (e.g., depression, anxiety, substance use, suicide risk) and initiates crisis intervention protocols when needed
  • Collaborates with Counseling Services to identify students in distress and ensures safe handoff to mental health providers
  • Participates in crisis intervention, including suicide prevention, risk assessment, and stabilization
  • Provides ongoing case management support for students with complex medical and mental health needs
  • Educates students on available mental health and wellness resources, including campus and community supports
  • Assists providers with procedures, examinations, and treatment plans for acute and chronic conditions
  • Provides wound care, medication administration (oral, IM, SQ, IV), nebulizer therapy, and splinting/orthopedic support
  • Administers vaccines (HPV, meningococcal, Tdap, influenza, COVID-19, etc.) per CDC and state guidelines
  • Reviews and validates immunization records, ensuring compliance with university and public health requirements
  • Maintains cold chain integrity for vaccine storage, monitoring refrigerator/freezer logs daily
  • Provides clinical leadership and oversight for MAs in patient flow, infection control, and supply management
  • Ensures MAs are following protocols for vital signs, rooming, specimen collection, and PPE use
  • Assists with and oversees stocking and inventory management of supplies, vaccines, and medications and clinical supplies
  • Provides training, feedback, and guidance to support MA professional development
  • Perform nursing procedures common to Ambulatory and Urgent Care as directed by medical providers; clinical protocols not limited to medication administration and medication counts, IV insertion, audiometry, spirometry, and CLIA Waived testing
  • Adhere to compliance with all regulatory agencies and university standards including, but are not limited to: HIPPA, FERPA, CDC (Centers for Disease Control), OSHA (Occupational Safety and Health Administration), AAAHC (Accreditation Association for Ambulatory Health Care)
  • Maintains current knowledge of Board of Nursing scope of practice, HIPAA, OSHA, and infection control requirements
  • Participates in quality improvement initiatives, staff trainings, and emergency preparedness drills
  • Monitors and documents-controlled substance handling and sharps disposal
  • ADA (Americans with Disabilities Act), QA (Quality Assurance), QI (Quality Improvement), and benchmarking activities
  • Maintains and supports service-oriented relationships with all customers not limited to clinic staff, campus community, vendors, and the community
  • Strives to create and maintain a challenging, positive work environment

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

1,001-5,000 employees

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