Registered Nurse, Dermatology: Nurse Navagator

Beth Israel Lahey Health • Boston, MA

1d • $39 - $101

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Nurse Navigator's primary function is to serve as first contact for patients to assist with logistical navigation through the care continuum; provide a link between patients and physicians; act as the liaison between clinical specialists and physicians to improve coordination of treatment. They guide patients and families through the health care system from the time of diagnosis through their duration of care, by assisting them with access to needed services, developing relationships with various providers and tracking interventions and outcomes. Coordinates this care to ensure safe, effective, efficient patient centered care. Serves as a central resource to patients and families to ensure exemplary care is provided. Communicates effectively with the Radiology & Surgery personnel and other department personnel. The Nurse Navigator also provides education to patients and staff about the diagnosis and treatment modalities. Training, evaluation and competencies for this role are overseen by an Accountable Nurse Leader to the department.

Requirements

• Bachelor's degree required.
• License Registered Nurse required.
• American Heart Association – Basic Life support Certificate required
• 3-5 years related work experience required in clinical medical-surgical.
• Strong analytic skills with quality and data analysis.
• Excellent interpersonal skills.
• Ability to work with a variety of personalities and disciplines.
• Experience with interdisciplinary health care approach.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Nice To Haves

• OCN, Patient Navigator, Nurse Navigator or equivalent certification preferred.

Responsibilities

• Initiates communication with patients upon learning they have a positive finding.
• Guides patients through the health care system.
• Assists patients in connecting with community and social support services.
• Serves as a liaison between patient, PCP, surgeon, medical oncologist or medical specialist, and other providers.
• Facilitates interaction and communication with health care staff and providers.
• Provides health education to individuals and groups.
• Develops and maintains a learning library for patients that include language specific materials.
• Identifies personnel in departments involved with their care (i.e., physicians, nurses, radiology, social services, radiation oncology & hematology/oncology, etc.) and develop relationships with them.
• Assists/directs patients with any questions/ concerns regarding payment of services.
• Assists with arranging for patient transportation where needed.
• Builds relationships with other patient navigators.
• Tracks interventions and outcomes.
• Participates in medication reconciliation, especially during transitions of care.

Benefits

• As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
• Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
• More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.
• Equal Opportunity Employer/Veterans/Disabled
• At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs.
• Our culture promotes continuous learning, growth, innovation and a sense of belonging.
• We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life.
• While you're busy caring for and supporting our patients, we take care of you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level