Registered Nurse Case Manager - Optum Care at Home, Oklahoma City Metro area

UnitedHealth Group•Edmond, OK

About The Position

Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs — helping patients access and navigate care anytime and anywhere. As a team member of our Optum Care at Home team, together in an interdisciplinary care environment, we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. This life-changing work adds a layer of support to improve access to care. We’re connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together. Registered Nurses in the Optum at Home program work with patients primarily in their home setting. They perform as part of a care team including a Nurse Practitioner, Behavioral Health Advocate, Care Navigator and other supporting team members. They deliver role appropriate patient care through in-home visits, telephonic outreach and consultations, and interdisciplinary team activities. The Registered Nurse may perform care and counsel of the ill, injured, or infirm, in the promotion and maintenance of health with individuals, groups, or both throughout the life span. They help to manage health problems and coordinate health care for the Optum at Home patients in accordance with State and Federal rules and regulations and the nursing standards of care. This includes (but is not limited to) assessment of health status, development, and implementation of plan of care, and ongoing evaluation of patient status and response to the plan of care. Clinical management is conducted in collaboration with other care team members.

Requirements

Current unrestricted licensure as RN in Oklahoma
2+ years of experience as an RN
Experience in assessing the medical needs of patients with complex behavioral, social and/or functional needs
Computer skills, including us of Electronic Medical Records
Proven ability to work with diverse care teams in a variety of settings including non-clinical settings (primarily patient homes)

Nice To Haves

Home health experience
Geriatric experience
Proven excellent administrative and organizational skills and the ability to effectively communicate with seniors and their families

Responsibilities

Assess the health status of members as within the scope of licensure and with the frequency established in the model of care
Establish goals to meet identified health care needs
Plan, implement and evaluate responses to the plan of care
Work collaboratively the multidisciplinary team to engage resources and strategies to address medical, functional, and social barriers to care
Works closely with mental health clinicians to help bridge the gap between mental and physical health
Consult with the patient’s PCP, specialists, or other health care professionals as appropriate
Assess patient needs for community resources and make appropriate referrals for service
Facilitate the patient’s transition within and between health care settings in collaboration with the primary care physician and other treating physicians
Completely and accurately document in patient’s electronic medical record
Provide patients and family members with counseling and education regarding health maintenance, disease prevention, condition trajectory and need for follow up as appropriate during each patient visit
Verify and document patient and/or family understanding of condition, plan of care and follow up recommendations
Actively participate in organizational quality initiatives
Participate in collaborative multidisciplinary team meetings to optimize clinical integration, efficiency, and effectiveness of care delivery
Maintain credentials essential for practice, to include licensure, certification (if applicable) and CEUs
Demonstrate a commitment to the mission, core values and goals of UnitedHealthcare and its healthcare delivery including the ability to integrate values of compassion, integrity, performance, innovation and relationships in the care provided to our members