Registered Nurse-Case Manager, Full Time Days

Cape Fear Valley Health

23h•Onsite

About The Position

Comprehensively plan for services for a targeted population. Carries out activities related to discharge planning, participates in patient care rounds, care coordination and referral to other levels of care. Works with the physician, interdisciplinary team, and other members of the Case Management team to facilitate clinical guidelines and achievement to desire treatment outcomes. Works collaboratively to ensure patient needs are met and care delivery is coordinated across the continuum at the appropriate level of care. The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:

Requirements

Associate’s degree in Nursing required
Current Registered Nurse licensure in North Carolina or Compact state licensure
3 years’ experience in Acute Care setting required
Understands placement intricacies and can interpret requirements from the local, state, and federal agencies to optimize placements of patients in the most appropriate setting
Excellent interpersonal communication and negotiation skills
Ability to communicate effectively and work with people of all social, economic, and cultural background
Self-motivated, assertive and persuasive in interactions with customers, peers, management and core staff served
Proven written, telephonic, and electronic communication skills
Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components
Proficiency with various computer programs including Microsoft Office, Midas, ProviderLink, ValleyLink, eHIM, EMSTAT, and SMS
Flexible, open-minded, and adaptable to change
Ability to demonstrate respect and team building
Ability to prioritize and process multiple tasks, responsibilities, and work projects
Demonstrated ability to analyze related information, plan effective actions and follow through reliably to meet expectations
Ability to work collaboratively with department staff, physicians, and healthcare professionals at all levels to achieve established goals, improve quality of outcomes, maintain, or exceed Joint Commission standards and state mandates as they apply to the department operations
Participate in weekend and holiday rotation as required
Some light carrying and lifting may be required
Frequent walking may be required to access all areas of the Medical Center
Ability to effectively communicate orally with patients, family members, personnel, and physicians
Near visual acuity to proofread hand or typewritten materials
Manual ability to use telephones and computer keyboard
Position involves sitting for extended periods of time performing data entry into a computer
Must be able to lift 35 pounds

Nice To Haves

Bachelor's degree in Nursing preferred
Professional Case Management Certification (CCM or ACM) preferred
1 year Medical/Surgical and/or ICU experience preferred
1 year Case Management experience preferred
1 year Home Health/Hospice experience preferred

Responsibilities

Reviews patient medical records to verify if patient has orders for observation or admission status
Reviews chart for clinical appropriateness for continued stay
Assigns anticipated date of discharge for the patient within 24 hours of admission
Conducts initial interview with patient/family to formulate plan of care and coordination of services
Assist patient/family in coping with hospitalization, disability, and chronic/terminal illness
Provides information, education to patient/family on community resources and options for post-acute care appropriate to the age for the patient served
Carries out discharge planning activities including providing arrangements for Home Health, Hospice, Home Infusion, DME, Outpatient Hemodialysis, Rehab, LTAC, Assisted Living, Rest Home, and Skilled Nursing Facility placements
Delivers Important Message from Medicare to patients and explains content
Identifies and refers cases to the Leadership Team to elevate with Physician Advisor in a timely manner as needed
Anticipates and proactively works to prevent delays and barriers to care delivery
Serves as a resource for processing issues such as guardianship, abuse, neglect, power of attorney, healthcare surrogate, advance directives, or involuntary commitments
Consults with Social Work Case Managers for reliable resource information regarding difficult placements, information on when patients qualify for Medicaid and disability, and Department of Social Service Referrals
Serves as a preceptor for new RN Case Managers as designated by Leadership Team
Participates in quality improvement activities to improve processes and promote leading practice
Other duties as assigned