Registered Nurse Care Coordination Team Lead (RN) - Population Health

Bon Secours Mercy Health

98d

About The Position

The Care Coordination Team Lead/Supervisor provides clinical supervision and management of the Population Health team. This role will assume responsibility for daily operations. The Care Coordination Team Lead/Supervisor applies system population health standards to identify and assign patients with uncontrolled chronic conditions and/or rising risk indicators and uses critical thinking and leadership skills in managing the team to meet patients and their families’ needs. This is a remote/work at home position. Hire must be able to work eastern time zone hours.

Requirements

• Registered Nurse (required)
• Associate’s Degree Nursing (required)
• 2 years Care Management experience
• Demonstrated success in improving the health of a distinct population of patients in the ambulatory or community setting
• Demonstrated proficiency with information systems technology, network development and design
• Demonstrated ability to achieve metric goals
• Demonstrated facilitation/training skills
• Effective leadership skills and strong service orientation
• Superior organizational, people management skills, strong communication and interpersonal skills
• Demonstrated ability to interact with interdisciplinary teams
• Proficient with Microsoft Suite, email, intranet, internet, and other systems
• Training Epic Healthy Planet
• Experience in community and payer care management
• Knowledge of population health strategies

Nice To Haves

• Certified Care Management Certification (preferred)
• Bachelor's Degree Nursing (preferred)

Responsibilities

• Provide day-to-day clinical oversight of ambulatory social workers, nursing personnel, and coordination of provider aftercare follow-ups.
• Daily review of staffing, coverage issues, upcoming meetings, and any clinical/operational concerns.
• Coverage assignments in the absence of team members.
• Pull daily reports for transitions of care and make assignments as appropriate.
• Act as a subject matter expert for the team for questions or support with workflow, resources, policies, and SOPs.
• Assign members for case management as referrals are received.
• Monitors CM caseloads for productivity and quality.
• Leads training/orientation of new staff.
• Assist with SOPs and policy development as needed.
• Collaborate with local system quality, risk management, infection control, and clinical leaders.
• Lead staff meetings.
• Direct patient outreach and health promotion services.
• Comprehensive assessment with required documentation.
• Evaluation of effectiveness of care plan with IDT.
• Medication reconciliation and adherence.
• Patient and Family/Caregiver education.
• Provide daily leadership, communication and supervision to managers and staff.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree