Reports to the Practice Manager. Provides professional nursing care in support of medical care as directed by the physician. Prepares patients for examinations, administers medications, assists physician in all aspects of care and completes laboratory duties as necessary. Communicates with patients and physicians routinely in a courteous manner. Performs other activities necessary to the operation of the clinic. MISSION, VALUES and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Provides professional nursing care for patients and assists physician in all aspects of care following established standards and practices by: Performing general nursing care to patients and administering prescribed medications and treatments in accordance with nursing standards. Checking rooms for supplies, preparing equipment and assisting physician during treatment, examination, and testing of patients. Maintaining orderly and timely flow of patients; ensuring preferences are given to patients in emergency situations. Greeting patients and preparing them for examination and taking basic history, obtaining vital signs, and collecting specimens (urine, etc.) as indicated. Scheduling patient testing, admissions, and referrals and providing patients pretesting instructions. Maintaining and reviewing patient records and charts, posting test results after review by physician, tracking test results. Informing patient of test results and recommendations. Charting all phone calls, advice, and other contact with patients. Responding to and referring incoming phone calls (nursing home, pharmacy, patient, etc.). Calling in prescriptions and/or orders to hospital at direction of or upon physician's order. Advising patient under doctor's supervision. Instructing patient and family regarding medications and treatment instructions. Completing HMO referral forms; transmitting information to insurance companies for preadmission screening or utilization review. Assisting in patient education as needed, i.e., insulin teaching, breast self-exam, home blood pressure monitoring, etc. Assisting doctor in hospital or nursing home activities, rounds, procedures, surgery, as mutually agreed upon. Assisting doctor in billing for hospital services, turning in charges. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: Screening and referring pharmaceutical representatives. Maintaining file and follow-up system for critical follow-up situations (such as abnormal mammogram, pap smear, etc.). Preparing and maintaining trays or carts for special procedures, surgeries. Cleaning instruments as needed (sigmoidoscope, speculum, etc.). Ensuring proper consent forms are completed and signed prior to procedures or surgeries. Checking emergency cart on a monthly basis for expired medication and ensuring sufficient quantity of medication is available (as assigned). Auditing narcotics and reporting any discrepancies to supervisor (as assigned). Maintaining cleanliness of exam rooms, proper clean-up of spills with special attention to body fluid precautions and contaminated waste per OSHA guidelines; following universal precautions. Informing proper personnel when medications and supplies need to be ordered. Completing other job-related duties and projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: Attends and participates in department meetings and is accountable for all information shared. Completes mandatory education, annual competencies and department specific education within established timeframes. Completes annual employee health requirements within established timeframes. Maintains license/certification, registration in good standing throughout fiscal year. Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Adheres to regulatory agency requirements, survey process and compliance. Complies with established organization and department policies. Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: Leverage innovation everywhere. Cultivate human talent. Embrace performance improvement. Build greatness through accountability. Use information to improve and advance. Communicate clearly and continuously.