Registered Nurse, After Hours Triage- .2 FTE

Healthpartners • Minnetonka, MN

282d

About The Position

Park Nicollet is looking to hire a Registered Nurse to join our After-Hours Triage team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: The Nurse Line Triage nurse works off clinic hours including weekends and holidays, independently providing professional and appropriate telehealth nursing services to patients and/or family members for all Primary Care, Ob/Gyn, and other Specialty departments as assigned. This is done utilizing a systematic approach to nursing practice incorporating assessment, planning, nursing diagnosis, implementation and evaluation in accordance with the Nurse Practice Act and its recognized professional standards. Uses Park Nicollet and other approved Triage Guidelines and Protocols to support assessment and plan of care, will implement population based standing orders to treat patients when appropriate based on Park Nicollet Health Services standing orders and policies. Functions as a liaison between physicians and patients, in the delivery of complex or multi-specialty telephone care. The individual must be flexible and have strong interpersonal skills. The nurse must be a patient advocate, maintaining the patient's confidentiality and patient rights. The nurse resolves patient concerns or complaints while maintaining a positive, personalized and friendly attitude, addressing patient needs in a timely and appropriate manner. Functions as a mentor to other team members and works collaboratively with team to identify and resolve department and/or guideline issues through established procedures. Supports a team environment which allows clear communication, positive support and creative thinking. Rotates as “Charge Nurse” once appropriate skills are developed.

Requirements

• Graduate from a nursing program resulting in an associate degree, diploma, or baccalaureate degree in nursing.
• Must have and maintain a valid Minnesota Registered Nurse License.
• BLS provider status in accordance with American Heart Association (AHA) guidelines.

Nice To Haves

• Telephone triage skills.
• One or more years of broad-based nursing experience, preferably in a clinic, hospital, urgent care, or transitional care setting.

Responsibilities

• Provide professional telehealth nursing services to patients and/or family members.
• Utilize a systematic approach to nursing practice incorporating assessment, planning, nursing diagnosis, implementation, and evaluation.
• Use Park Nicollet and other approved Triage Guidelines and Protocols to support assessment and plan of care.
• Implement population-based standing orders to treat patients when appropriate.
• Function as a liaison between physicians and patients in the delivery of complex or multi-specialty telephone care.
• Maintain patient confidentiality and patient rights.
• Resolve patient concerns or complaints while maintaining a positive attitude.
• Mentor other team members and work collaboratively to identify and resolve issues.
• Support a team environment with clear communication and positive support.
• Rotate as 'Charge Nurse' once appropriate skills are developed.

Benefits

• Medical insurance
• Dental insurance
• Retirement program
• Time away from work
• Insurance options
• Tuition reimbursement
• Employee assistance program
• Onsite clinic
• And much more!

What This Job Offers

• Job Type: Part-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree