Registered Manager Local Specialty

Walgreens • Los Angeles, CA

76d • $128,310 - $188,370

About The Position

Responsible for directing the operation of a Walgreens Local Specialty Pharmacy, and accountable for improving unit sales, profits, and image through the overall development and protection of store assets, the selection, training, and development of personnel, and proper service to customers. Responsible for building relationships, overseeing the clinical management of patients and growing the business at the site. Performs all duties of the Pharmacy Manager in their absence.

Requirements

• BS in Pharmacy or PharmD Degree from an accredited educational institution.
• Current pharmacist license in the state where the site is located or willing to obtain by position start date.
• At least 1 year pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
• Achieving expectations rating on last performance review and no written disciplinary actions in the last 12 months (internal candidates only).
• Has completed specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide specialized services offered at clinic location.
• At least 2 years of experience in indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members, or completion of a residency.
• Willing to travel up to 20% of the time for business purposes.

Nice To Haves

• Masters or PharmD preferred.
• Experience with client resolution and exposure to Specialty Pharmacy.
• Experience supervising or staffing of local specialty pharmacies.

Responsibilities

• Ensures that store personnel provide hospitable service and information, and are courteous, friendly, and efficient.
• Responds to customer inquiries and complaints, and maintains and improves overall image of pharmacy department.
• Collaborates with providers to determine appropriateness of therapy.
• Educates patients on medication administration and expectations, side effect mitigation, and the importance of adherence.
• Regularly follows up with patients during the time of refills.
• Enrolls and follows patients through clinical management programs.
• Oversees the enrollment of patients with assistance programs, confirming patient eligibility and all required reporting and documentation.
• Responsible for ensuring compliance of team members with regard to the documentation of patient management in the appropriate systems.
• Fully abides to all compliance policies inclusive of participating in the billing and submission of claims to government-sponsored health care programs.
• Works with the Pharmacy Manager toward the success of the pharmacy operation (scheduling, customer service, and in stock).
• Directs the operation of the store (front-end and pharmacy departments).
• Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions.
• Provides direction to ensure that pharmacy department procedures and practices are in compliance with federal and state regulations and guidelines.
• Complies with all federal and state laws and regulations and Company policies governing all drugs and products.
• Assures accurate and timely reporting of inventory for limited distribution drugs (LDD) when required.
• Recommends and implements asset protection controls and procedures to identify and minimize profit loss.
• Improves and maintains store condition, maintenance, and appearance for the safety, health, and well-being of customers and employees.
• Controls the store's safe and 'bank,' including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records.
• Assures proper operation and maintenance of pharmacy department systems and equipment.
• Maintains awareness of third party pharmacy business opportunities.
• Schedules employees so that there is adequate coverage for all areas.
• Implements store organization through proper hiring and placement, scheduling of work, assignment of responsibility, and delegation of authority.
• Prepares, submits, and files various reports and records required by the Company and various government agencies.
• Responsible for developing the business plan to grow the business at the site and within Walgreens.
• Maintains and improves performance of department through the building of employee morale and motivation.
• Manages staffing by planning for and scheduling appropriate hours in adherence with budgeting guidelines.

Benefits

• 401k
• health_insurance
• dental_insurance
• vision_insurance
• life_insurance
• paid_holidays
• paid_volunteer_time
• tuition_reimbursement
• employee_discount_programs
• flexible_scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Health and Personal Care Retailers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees