Registered Manager Local Specialty

Walgreens • The Bronx, NY

75d • $128,310 - $188,370

About The Position

Responsible for directing the operation of a Walgreens Local Specialty Pharmacy, and accountable for improving unit sales, profits, and image through the overall development and protection of store assets, the selection, training, and development of personnel, and proper service to patients. Responsible for building relationships, overseeing the clinical management of patients, and growing the business at the site. Performs all duties of the Pharmacy Manager in their absence.

Requirements

• BS in Pharmacy or PharmD Degree from an accredited educational institution.
• Current pharmacist license in the state where the site is located or willing to obtain by position start date.
• At least 1 year pharmacy experience including prescription filling and verification.
• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
• Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location.
• Willing to travel up to 20% of the time for business purposes.

Nice To Haves

• Masters or PharmD preferred.
• Experience with client resolution and exposure to Specialty Pharmacy.
• Experience supervising or staffing of local specialty pharmacies.
• At least 2 years of experience planning, developing, and managing departmental expense and capital budgets.
• At least 2 years of experience directly managing people.

Responsibilities

• Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience.
• Responds to patient inquiries and complaints in a timely manner and answers questions to ensure a positive patient experience.
• Connects with patients by responding to special needs and proactively offering services.
• Collaborates with providers to determine appropriateness of therapy.
• Educates patients with empathy on effective medication administration and expectations, side effect mitigation, and the importance of adherence.
• Regularly follows up with patients during the time of refills.
• Enrolls and follows patients through clinical management programs.
• Oversees the enrollment of patients with assistance programs, confirming patient eligibility and all required reporting and documentation.
• Ensures compliance of team members regarding the documentation of patient management in the appropriate systems.
• Abides by all compliance policies inclusive of participating in the billing and submission of claims to government-sponsored health care programs.
• Works with the Pharmacy Manager toward the success of the pharmacy operation.
• Directs the operation of the store (front-end and pharmacy departments).
• Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions.
• Provides courteous and efficient service to patients, prescribers, pharmaceutical manufacturers, payers, and health systems.
• Ensures pharmacy department procedures and practices comply with federal and state regulations and guidelines.
• Complies with all federal and state laws and regulations and Company policies governing all drugs and products.
• Assures accurate and timely reporting of inventory for limited distribution drugs.
• Recommends and implements asset protection controls and procedures to identify and minimize profit loss.
• Improves and maintains store condition, maintenance, and appearance for the safety, health, and well-being of patients and team members.
• Controls the store's safe and 'bank,' including electronic register readings and cash management.
• Assures proper operation and maintenance of pharmacy department systems and equipment.
• Maintains awareness of third-party pharmacy business opportunities.
• Manages and attains inventory budgets.
• Schedules employees to ensure adequate coverage for all areas.
• Implements store organization through proper hiring and placement.
• Coordinates and organizes pharmacy department daily schedule of activities.
• Prepares, submits, and files various reports and records required by the Company and various government agencies.
• Responsible for developing the business plan to grow the business at the site.
• Collaborates with internal strategic account management to deepen the relationship with the health system.
• Maintains and improves performance of department through building employee morale and motivation.
• Manages staffing by planning for and scheduling appropriate hours in adherence with budgeting guidelines.
• Supervises pharmacy department team members to assure performance of required functions.
• Ensures proper licensure of all pharmacy department personnel.
• Enforces all Company policies and procedures.

Benefits

• 401k
• health_insurance
• dental_insurance
• vision_insurance
• paid_holidays
• tuition_reimbursement
• employee_discount_programs
• professional_development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Health and Personal Care Retailers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees