Regional VP, New Hotel Openings Performance

IHG•Atlanta, GA

13d•$149,000 - $195,000•Hybrid

About The Position

Within this role, the New Hotel Openings Director will direct and lead the cross-functional opening team in all activities on each hotel. This includes directing and managing relationships with Owners, Developers, Consultants, Hotel Services, Hotel Performance Support, Pre-opening Teams and Operations to ensure the success of IHG hotels in AMER. The role also ensures compliance with quality and operational standards upon opening, as well as ensuring the implementation of the Sales & Marketing ramp-up plans to drive excellent revenue performance and guest experiences upon opening.

Requirements

Bachelors or Master's Degree in a relevant field of work or an equivalent combination of education and work-related experience.
10+ years progressive work related experience in hotel operations, project management and business integration preferred as well as 5 to 7 years managing significant complex projects with demonstrated proficiency in multiple disciplines, including performance measurement, process/program redesign, change management, and technology solutions design/implementation.
Demonstrated knowledge and experience in strategic planning, process consulting, and multi-tier business plan design and implementation.
Demonstrated analytical and conceptual skills in developing efficient and effective solutions to diverse and complex business problems.
Demonstrated effective verbal and written communication skills with the ability to take highly complex information and present to all levels of management, staff, clients and vendors.
Excellent consulting and interpersonal skills.
Demonstrated understanding of diverse company policies, products, markets, processes, platforms, hotel operations and technology applications as well as a strong understanding of business principles and practices.
Demonstrated management experience in organizing, planning and executing large-scale projects, as well as experience managing multiple projects.

Responsibilities

Establish and maintain AMER’s Luxury, Lifestyle, Managed program focused on streamlining process steps and providing world class NHOP service deliverables to owners/operators.
Evaluate franchise and internal data from post opening programs to identify and implement improvements to existing processes/programs and identify opportunities for new initiatives (e.g. training delivery, renovations, recognition, NHOP tools and applications).
Develop and administer strategy for systems, applications and tools that support franchise programs both for internal employees and external hotel users.
Collaborate with centers of excellence regions and technology owners to establish global strategy for company managed and franchise operations information tracking and reporting.
Provide thought leadership on strategic direction of franchise programs and development of long-term business solutions to support delivery and execution.
Act as an advisor to department managers to help meet established schedules and goals and provide information that will assist in improving their team’s part in the overall program(s).
Coach and develop team members; hire, fire, assess, discipline, document performance, recommend salary and classification changes. Act as an advisor to subordinate managers or staff to help meet established schedules and/or resolve technical or operational problems.
Offer consulting expertise to hotels joining the IHG System, emphasizing the importance of compliance of all brand standards in order to ensure the guest satisfaction from the first day of operations.
Offer consulting expertise to hotels joining the IHG System, emphasizing the importance of pre-sales and marketing activities in order to drive occupancy in the first year of the hotel.