Regional Vice President of Operations (South West / South East)

ASM Global•Los Angeles, CA

2d•Hybrid

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! The Regional Vice President (RVP) of Operations will be responsible for overseeing and managing a portfolio of hospitality properties within the south west or south east region of United States . This leadership role will involve strategic planning, operations management, and financial oversight to ensure the highest levels of guest satisfaction, profitability, and operational efficiency across all locations. The RVP will work closely with senior leadership to align regional goals with corporate objectives and will be a key driver in implementing company strategies.

Requirements

Bachelor’s degree in Hospitality Management, Business Administration, or related field.
A minimum of 10 years of leadership experience in the hospitality industry.
Proven track record of successfully managing multiple properties and achieving financial and operational goals.
Strong financial acumen with experience in budgeting, forecasting, and P&L management.
Exceptional leadership skills with the ability to manage, inspire, and develop a diverse team.
Excellent communication, negotiation, and interpersonal skills.
Deep understanding of the hospitality market, industry trends, and best practices.
Ability to travel frequently within the assigned region as needed.

Nice To Haves

A Master’s degree is preferred.

Responsibilities

Lead and manage location leaders, regional managers, and other senior staff across multiple properties within the assigned region.
Provide mentorship, guidance, and support to regional leadership teams, fostering a culture of excellence in service, quality, and performance.
Act as a liaison between senior corporate leadership and property-level operations to ensure alignment with company vision, goals, and objectives.
Develop and implement short-term and long-term strategies to drive revenue growth, guest satisfaction, and operational efficiency.
Identify market trends and competitive threats within the region to ensure properties maintain a competitive edge.
Lead efforts in enhancing brand presence and reputation within the region by ensuring consistent service delivery and customer satisfaction.
Manage regional budget and financial performance for all properties, ensuring adherence to revenue and expense targets.
Review and analyze financial statements, operating costs, and other key performance indicators (KPIs) to maximize profitability.
Collaborate with the General Managers, Vice President of Operations and Finance department to prepare forecasts, budgets, and capital expenditure plans.
Oversee operations of all properties within the region, ensuring efficient and effective implementation of policies and procedures.
Conduct regular property visits to monitor operational performance, quality assurance, and guest satisfaction.
Ensure compliance with all regulatory, safety, and environmental standards.
Champion initiatives to improve guest experience and maintain high levels of guest satisfaction across the region.
Ensure consistency in service standards and quality across all properties, regularly reviewing feedback and addressing any concerns.
Drive employee engagement initiatives to build a motivated and high-performing team.
Foster a culture of continuous improvement through training programs and leadership development.
Ensure all properties within the region adhere to brand standards and uphold the company’s mission and values.