Regional Training Manager-Kiosk

Fuji Food • Santa Fe Springs, CA

74d

About The Position

The Regional Training Manager (RTM) is responsible for training new franchisees utilizing the current Fujisan training program and successfully opening new kiosk sites. In addition, RTM will be required to re-train existing franchisees and conduct training classes in the classroom and/or in a specific sushi location as required. If needed, the RTM will be responsible for operating a location should a location become vacant until a replacement franchisee can be found. Using a hands-on approach, the individual must have the ability to communicate the sushi program to local retailer management and clearly define the operating expectations to the franchisee.

Requirements

• High School Diploma required.
• Bachelor's Degree preferred.
• Culinary Degree preferred.
• Sushi chef experience in a fast paced environment required.
• Prior sushi chef training experience preferred.
• Relevant certifications preferred (e.g. Serv-Safe).
• Knowledge of hazard analysis and critical control points (HAACP).
• Bi-lingual in Mandarin or Burmese preferred.
• Ability to establish and maintain co-operative working relationships with employees, managers, Company leadership, vendors and franchisees.
• English fluency, including ability to communicate clearly and concisely, both orally and in writing.
• Excellent presentation skills, verbal and written.
• Ability to prepare reports and business correspondence.
• Excellent food presentation skills.
• Strong financial management and computer skills to include Microsoft Excel, Powerpoint and Word.
• Strong organizational, problem-solving, and analytical skills.
• Ability to handle multiple projects and meet deadlines.
• Creative, flexible, and innovative team player.
• Commitment to excellence and high standards.
• Versatile and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to learn and apply departmental or Company policies, procedures and rules.
• Ability to learn and apply Federal, State, and local laws, codes and regulations pertaining to human resources.

Responsibilities

• Train new franchisees utilizing the current Fujisan training program.
• Ensure franchisees can successfully operate the kiosk location upon completion of the training program.
• Communicate the sushi program to the local retailer management team.
• Help retrain existing franchisees on products and procedures when required.
• Perform with high energy and effectiveness when working out in the field.
• Coordinate training plans including verification that all training materials and tools are ready.
• Guide and support the franchisees to ensure compliance with all brand requirements.
• Ensure physical facilities comply with company brand standards.
• Conduct online or on-site educational workshops and training sessions for the franchisees.
• Resolve field problems: immediate attention and adequate assistance is provided to franchisees, retailers and customers.
• Ensure that required reports and records are accurately created and are timely in their submission.
• Foster a collaborative team environment.
• Perform other duties as required.

What This Job Offers

• Career Level: Manager
• Industry: Food Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees