REGIONAL TRAINER - 73004599

State of Florida•Daytona Beach, GA

About The Position

This position performs as a Region Trainer for the Child Support Program in Region 2 and is an excellent fit for individuals with a strong background in Child Support. If you enjoy training and providing support to others, this may be the position for you. Your duties would include: Maintaining an operational knowledge of Florida’s Child Support Program including knowledge of the Program’s procedures as they pertain to Child Support. Conducting and facilitating Child Support training to meet statewide and local training requirements, ensuring proper utilization of standardized course material and job aids, and other approved resources. Acting as an instructor using effective classroom instruction techniques by use of visual aids, variety in presentation, and responsiveness to class participants, and when teaching individuals. Working in Microsoft Office using Word, PowerPoint, Excel, Outlook, the Program’s computer system, state systems and the internet to research and evaluate information and to utilize training presentation software.

Requirements

Currently employed with the Florida Department of Revenue.
At least two years of experience working with the Child Support Program at the level of Revenue Specialist II or above
Experience in training, teaching, or instructing individuals
Experience utilizing presentation software (i.e. PowerPoint)
Experience researching information and interpreting procedures

Nice To Haves

Preference will be given to candidates with experience and a knowledge base in multiple Child Support business processes.

Responsibilities

Maintaining an operational knowledge of Florida’s Child Support Program including knowledge of the Program’s procedures as they pertain to Child Support.
Conducting and facilitating Child Support training to meet statewide and local training requirements, ensuring proper utilization of standardized course material and job aids, and other approved resources.
Acting as an instructor using effective classroom instruction techniques by use of visual aids, variety in presentation, and responsiveness to class participants, and when teaching individuals.
Working in Microsoft Office using Word, PowerPoint, Excel, Outlook, the Program’s computer system, state systems and the internet to research and evaluate information and to utilize training presentation software.