Regional Trade & Customs Operational Lead

Meta•Washington, DC

30d

About The Position

Meta’s Global Trade Operations team partners with internal business units and external stakeholders to enable fast, compliant, and efficient cross-border movement of goods. We support Meta’s Infrastructure, Reality Labs, and Enterprise supply chains, and work closely with Trade Legal, Tax, and Finance to build sustainable, scalable trade compliance practices for a rapidly growing global footprint. This NORAM Trade and Customs Operational Lead will serve as the primary point of contact for trade operations in the NORAM region. This individual contributor will drive operational efficiency, ensure regulatory compliance, and influence Meta’s global trade strategy. The ideal candidate combines expertise in US Customs compliance and HTS/ECCN classification with a proven experience building relationships and drive strategic improvements.

Requirements

10+ years of experience in global trade compliance roles, with emphasis on US jurisdiction
Bachelor’s degree in business, law, economics, finance, or related discipline
Demonstrated expertise in HTS and ECCN classification, and supporting trade compliance requirements for cross-border movements of goods
In-depth knowledge of US Customs Regulations and Export Control regulations (EAR)
Proven track record of leading cross-functional trade compliance projects in a fast-paced, global environment
Experience presenting to leadership and external regulatory bodies
Ability to work independently with minimal supervision
Customs broker license
Willingness to travel as required

Nice To Haves

Post-graduate degree in business, law, economics, finance or related discipline
Experience using Canadian Automated Regulatory Management (CARM) System for Canada entries compliance oversight
Experience managing export classification programs

Responsibilities

Serve as the main point of contact for NORAM trade operations, partnering with internal teams, legal counsel, and customs brokers
Lead and influence cross-functional trade compliance strategy and initiatives for the region
Facilitate day-to-day import/export activities, ensuring accurate documentation and regulatory compliance
Monitor and resolve trade compliance inquiries from governmental agencies, conducting root cause analysis and implementing corrective actions
Determine HTS and ECCN classifications
maintain and audit required documentation
Support and lead internal/external audits, post-entry reviews, and compliance assessments
Mentor team members and provide guidance to cross-functional partners
Build and maintain relationships with government agencies, industry associations, and key external partners
Present findings, risks, and recommendations to senior leadership
Drive efficiencies and improvements in NORAM and global trade compliance programs, including Trade Preference programs, new product introductions, and country expansion strategies
Proactively assess regulatory changes and recommend process adaptations to maintain Meta’s competitive edge
Willingness to take ownership and do what is necessary to get the job done—at Meta, nothing is someone else’s problem