Regional Tire Pros Manager

American Tire Distributors•Carrollton, TX

About The Position

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. Position Description: The Regional Tire Pros Manager oversees the effective implementation of Operational Support and Vendor initiatives within their designated region. This role is pivotal in supporting field staff to drive traffic to franchisee locations, improve operational efficiency, maximize profitability, and execute corporate strategies. Building and maintaining strong relationships with franchisees is be essential, serving as an advocate and ensuring alignment with franchisor objectives.

Requirements

Bachelor’s degree
8 years of related experience preferred
Skills Adaptive Mindset 4
Customer and Market Analysis 4
Customer-Focused Approach 4
Initiates Compelling Sales Conversations 4
Negotiation 4
Planning and Organizing 4
Review and Reporting 4
Strategic Planning and Analysis 4
Understands Buying Influencer Needs 4

Responsibilities

Lead and oversee franchisees in your region to implement corporate Operations strategies aimed at maximizing sales and profitability across retail outlets.
Collaborate closely with field staff to monitor business and financial management practices, identifying improvement opportunities and developing action plans to support franchisees.
Field Staff Development and Coaching: Coach and guide field staff in providing training to franchisees on professional sales skills, enhancing customer experience, improving shop efficiencies, and maintaining brand consistency.
Ensure consistent use of retail consulting tools such as the Pros Partnership Analysis (PPA) to drive operational excellence.
Act as a liaison between franchisees and corporate Operations, Marketing, and Sales departments, advocating for franchisee needs and providing actionable feedback.
Ensure franchisees are well-versed in program and brand standards, effectively communicating the value proposition via the Equity Report.
Issue Resolution and Program Development: Address franchisee issues escalated by field personnel, working to mitigate concerns and initiate resolution processes across the region.
Oversee the development and implementation of retail field strategies and programs designed to increase foot traffic and enhance customer engagement.
Serve as a secondary support liaison between franchisees and corporate Marketing departments, including Advertising, Media, and Consumer Insights, to align regional strategies with broader corporate initiatives.
Coach, mentor, and identify training opportunities to enhance the knowledge and skill sets of field staff, ensuring alignment with team productivity, quality standards, and goal attainment.
Provide assistance and coaching to team members to meet expectations for productivity and goal accomplishment.