Regional Technical Manager

Cambium Networks • Hoffman Estates, IL

105d • $125,000 - $145,000

About The Position

Cambium Networks delivers wireless communications that work for businesses, communities, and cities worldwide. Millions of our radios are deployed to connect people, places and things with a unified wireless fabric that spans multiple standards and frequencies of fixed wireless and Wi-Fi, all managed centrally via the cloud. Our multi-gigabit wireless fabric offers a compelling value proposition over traditional fiber and alternative wireless solutions. We work with our Cambium certified ConnectedPartners to deliver purpose-built networks for service provider, enterprise, industrial, and government connectivity solutions in urban, suburban, and rural environments, with wireless that just works. The regional technical managers are the pre-sales team responsible for championing Cambium’s technical attributes to end-user customers, channel partners, and system integrators. The department provides a crucial link between customers or channels and our product managers, thereby becoming a focal point in all things technical between the go-to-market team and our customers. Technical managers will be equally tasked with training and developing individual pre-sales teams within Cambium’s channel eco-system, as well as providing pre-sales support to close or expand a project.

Requirements

• Proven track record with field engineering, troubleshooting large and complex systems, and working methodologically to resolve issues
• Good communication skills are required to develop strong relationships with regional salespeople, engineering, post-sale support, and key technical customer contacts
• Good presentation skills and ability to create and deliver high-impact presentations
• Self-motivated and able to work independently to develop and execute technology strategies with minimal input from the manager
• Strong wireless and networking background, ideally with PTP/PMP products and technologies as well as enterprise networking products such as Wi-Fi and switching
• Strong knowledge of networking including routing, switching, network security, and cloud-native technologies is preferred
• Engineer degree or equivalent
• Willing to travel
• Good understanding of the sales process

Responsibilities

• Responsible for defining and/or designing technical requirements and recommending appropriate technical solutions in support of achieving sales goals
• Design solutions and proposals that meet customer needs and position Cambium as the favored vendor
• Deliver training sessions to new and current channel partners and end customers
• Working with engineering resources to provide technical expertise on a range of products and drive the integration within the customer's technical environment
• Capture product and feature requirements and filter to the regional leader or engineering teams
• Identify in advance, jointly with the local sales manager, the major activities to be delivered, such as partner training, customer visit, key projects to be supported, pre-tender phase influences the specs, post-tender phase to support the technical answer of our partners
• Provide regular and effective feedback on specific projects and opportunities collaboratively with the sales team

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Long term care insurance
• Disability insurance
• Basic life insurance
• Flexible spending accounts
• Identity theft protection
• Critical illness coverage
• Group accident coverage
• 401(k) plan
• Employee share purchase plan
• Paid parental leave
• Flexible paid time off
• Sick time
• 11 paid holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees