Regional Team Lead (Full Time)

Dakota Lions Sight & HealthBismarck, ND

About The Position

This full time position is responsible for all aspects of human cornea and tissue recovery for transplant and donation. This includes receiving an authorized, suitable donor referral, through shipping serology samples and tissue, to completion of paperwork in a timely, professional, and efficient manner. This person also ensures compliance with EBAA, FDA and DLSH Regulatory and Medical standards. This position will also oversee daily operations at the regional office and supervises the technicians on each case. The Team Lead works directly with and is supervised by the Tissue Recovery Manager to ensure EBAA, FDA, AATB and other medical standard requirements are followed.

Requirements

  • High School diploma or equivalent required
  • Must be at least 18 years of age
  • Working knowledge FDA, AATB and EBAA Medical Standards.
  • Excellent verbal and written communication skills; presents professional image in performing position functions.
  • Strong attention to details.
  • Able to work independently with minimal instruction or supervision.
  • Demonstrated ability to organize multiple priorities, meet deadlines, and initiate action to correct problems encountered, goal-result oriented.
  • High level of ethical practice and confidentiality, exemplifies company mission.

Nice To Haves

  • Experience with eye or tissue banking, surgical assisting, instrument sterilization, quality systems or medical equipment maintenance preferred
  • Hepatitis and Covid vaccinations are recommended

Responsibilities

  • Perform and oversee corneal and tissue donation to include donor recovery, case coordination, shipping and transportation of blood, eye or tissue, and donor reconstruction in a timely and professional manner in accordance with EBAA, AATB, FDA and DLSH established standards.
  • Completes all preliminary chart work on cornea donors and completes donor chart entries and corrections in a timely manner.
  • Follows DLSH SOPs along with adhering to all EBAA, AATB, FDA, and OSHA regulations.
  • May assist in the observation and training of recovery staff.
  • Maintains documentation of cleaning, maintenance, and calibration of surgical equipment, storage equipment and equipment used in the recovery of eye and tissue intended for transplantation.
  • Notifies the Quality department on deviations from established operating procedures or complaints received in regard to shipping/distribution.
  • Rotates on call assignments, and will have the majority of call for the assigned office
  • Oversee daily operations at the regional office site by maintaining compliance with regulatory and quality functions and consistently provides documentation on all technical and clinical training, continuing education and development activities.
  • Maintains training logs of staff in assigned location.
  • Provides outstanding customer services, collaboration, and communication skills as required by the position.
  • Notifies DLSH immediately of any deviations from established protocol, complaints, or incidents that occur.
  • Maintains strict confidentiality of all DLSH information.
  • Travel throughout the designated region in the performance of the position, and travel outside of the designated region, as necessary, for training or reporting purposes as required.
  • Must maintain a valid driver’s license and acceptable driving record as determined by DLSH.
  • Other duties as assigned.
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