Mid West Regional System Support

Lone Star StaffingIrving, TX
4d$85 - $95

About The Position

Are you an experienced IT professional with a knack for leadership and a passion for the food distribution industry? Join our team as a Regional IT Manager at our Irving distribution center! We are seeking a talented individual to oversee IT operations across multiple locations, ensuring seamless technology integration and optimal performance to support our business objectives.

Requirements

  • Excellent communication skills and the ability to be a self-initiator who can implement and manage all warehouse distribution programs as directed by corporate, the Human Resource Manager, and the General Manager.
  • Extremely high level of Computer Networking, WMS, and TMS system literacy with knowledge and certifications in LAN if needed.
  • Logistics knowledge, EDI knowledge, troubleshooting knowledge required to provide expedited support.
  • Management skills for high level tier support.
  • College level training or a minimum of 4 to 5 years experience in the areas of systems management.

Responsibilities

  • Support as a Team Leader to Regional System Support Teams, supporting and directing them in efforts to support warehouse and transportation operations, and the systems used to support all company operations.
  • Will receive direction and guidance from corporate IT, Networks, Desktop, and Security for IT standards, policies, and procedures as it relates to topics listed below.
  • Networking - Assists in the planning and implementation of additions, deletions and major modifications to the supporting local IT infrastructure.
  • Implements network security at the local level as established by Corporate Security Director.
  • Oversees the administration and maintenance of the site s IT infrastructure, and directs IT support personnel when necessary.
  • Oversees the administration of the company's LAN.
  • Telephony - Manages and develops upgrades to the company's telephone system at the national and local levels.
  • Oversees all telephone changes, including routing for seating assignments.
  • Training and Lab Maintenance - Oversees the administration and maintenance of computer stations and software for company training programs and provides additional support if necessary.
  • Internal Systems - Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
  • Works with project teams to help implement internal systems.
  • Help Desk Administration - Oversees all help desk activities at the regional and local levels.
  • Responds to escalated help desk issues.
  • Oversees the administration and maintenance of our tracking software.
  • Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.
  • Asset Management - Builds and maintains vendor relationships and manages the local purchase of hardware and software products.
  • Manages the purchasing of all software, hardware and other IT supplies at the local level. Ensures that company assets are maintained responsibly.
  • Designs, and prepares daily and monthly reports as needed by corporate and the General Manager
  • Overall responsibility for the management of good sanitation and safety practices through out the warehouse technology areas.
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