Regional Star - Service Specialist
About The Position
Consider a new career today as a Full Time Regional Star, the Regional STAR will support multiple law firm locations in the downtown St. Louis Area. IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services. The Opportunity: IST is looking for friendly, service-oriented, customer-focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward full time positions. Position Details: This direct hire role is Full Time, and performs office services work. Hours will range within M-F 8:00AM- 6:00PM. All locations worked will be in the St. Louis metro area. Business professional dress code and standards are required. Reliable transportation to locations is required and must have a valid driver's license. Hourly Co mpensation: $19.00 -21.00 USD per hour Amenities: Regional Stars receive $120 in parking stipend per month along with mileage reimbursement allocation for travel to locations outside of home base assignment.
Requirements
- Must have access to reliable transportation and a valid driver's license to reach locations not on public transportation routes
- High school diploma or equivalent (GED)
- Customer Service/ Hospitality/ Retail background preferred
- Professional appearance and demeanor
- Keyboarding and windows environment PC skills
- Excellent communication skills both verbal and written
- Ability to effectively work individually or in a team environment
- Lifting up to 55 pounds
Nice To Haves
- College Degree is a plus and allows a fast track plan to management
- Customer Service/ Hospitality/ Retail background preferred
Responsibilities
- Operating mailing, copy and fax equipment
- Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
- Shipping & Receiving/ Ordering supplies
- Pick-up and deliver mail, parcels, copy jobs and faxes to customers
- Demonstrate flexibility in satisfying customer demands in a high volume, production environment
- Consistently adhere to business procedure guidelines as well as all safety procedures
- Perform other tasks as assigned, but not limited to Reception Coverage backup.
Benefits
- Regional Stars receive $120 in parking stipend per month along with mileage reimbursement allocation for travel to locations outside of home base assignment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
