Regional Spa Supervisor
About The Position
Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Part-time Hourly Position starting at $20.00 DOE plus benefitsLocated in Albuquerque, NM. Working out of Eldorado Hotel and Spa. Position Purpose: The Spa Supervisor will under the direction of the Regional Spa Manager, maintain the quality and exceptional guest experience of the property Spa Facilities. The Spa Supervisor is an essential support to Heritage Hotels & Resorts in creating unforgettable experiences for guests.
Requirements
- Must be a passionate people person, as this job is highly interactive and requires superb customer service skills.
- Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise.
- Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing.
- Ability to work on your feet for eight hours or more.
- Must be able to lift/push/reach for/carry 30+ pounds frequently.
- 2-3 year or equivalent combination of education and experience; spa or hospitality supervisory experience preferred.
- High school diploma or equivalent experience/training.
Nice To Haves
- spa or hospitality supervisory experience preferred.
Responsibilities
- Act as Manager when Regional Spa Manager is off at Eldorado Hotel and Spa
- Nidah Spa as well as a liaison to other Hotel Management
- Attend Stand-up Meetings with the Hotel GM/AGM and Management Staff when needed
- Support hiring process by contacting interested candidates
- Support training new Staff on Heritage Practices and Paylocity as related to the Spa and Salon
- Inventory: help take and order, enter information into Book 4 Time, price and place retail items on the shelves
- Cover the Spa; Salon Front Desk when needed
- Support staff schedule changes on Book 4 Time when employees change shifts, are sick, or take time off
- Help maintain a clean environment in all Spas; Salon: place robes, towels, bathmats, and slippers in laundry, help keep waiting areas free of debris, keep the locker rooms at Nidah neat and tidy
- Help to distribute Protocols to Providers, bi-weekly Paysheets, and be available
Benefits
- Competitive pay and comprehensive benefits, including a 25% 401(k) match!
- Generous employee discounts across Heritage hotels, restaurants, spa and retail!
- Complimentary meals during scheduled shifts!
- Free employee parking!
- Supportive team culture with opportunities for growth and advancement!
- A workplace rooted in New Mexico pride and community values!
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
11-50 employees
