Regional Solutions Engineer

Flock Safety

2d

About The Position

Flock Safety is transforming public safety and security by equipping law enforcement agencies and commercial organizations with AI-driven technology to prevent and solve crime. As we scale, we need Solution Engineers who can act as trusted advisors, helping customers understand how Flock’s platform can deliver measurable value at every stage of their buying journey. As a Regional Solution Engineer, you will be embedded in the deal cycle, engaging customers from initial discovery to final sign-off. You’ll partner closely with Account Executives (AEs) to understand customer pain points, consult on requirements, tailor platform demonstrations, and design deployment strategies that align with their priorities. Whether it’s a police department improving investigative workflows or a retail chain enhancing loss prevention, you will craft solutions that help customers make informed decisions with confidence. We are looking for candidates based in the Northeast. Your role will be critical in ensuring that customers see the full potential of Flock’s platform by: Leading discovery sessions to identify key customer requirements, success metrics, and process gaps. Aligning tailored demonstrations, success stories, and technical discussions to the value metrics that matter most to each customer. Designing deployment strategies that integrate Flock’s platform with existing workflows to drive operational impact. Building Statements of Work (SOWs) and Proof of Concept (POC) plans that ensure smooth implementations. Effectively articulating Flock’s competitive differentiators to position the platform’s unique advantages. Guiding customers through final sign-off, securing buy-in and commitment. This role is especially important now as we continue to expand our platform capabilities. We need professionals who can bridge the technical and business worlds, driving meaningful conversations that lead to successful deployments.

Requirements

• 2-5 years of sales engineering or technology sales experience, with a track record of leading technical discovery sessions, tailoring demos, and aligning solutions to customer objectives.
• Ability to connect and align all platform capabilities—hardware, software, AI, and integrations—toward solving specific customer pain points and delivering measurable value.
• Strong ability to deliver compelling in-person and virtual demonstrations, articulate competitive differentiators, and influence key stakeholders at all levels.
• Experience partnering with Account Executives (AEs) to accelerate deal cycles, drafting Statements of Work (SOWs) and Proof of Concept (POC) plans, and responding to RFPs/RFIs.
• Strong understanding of SaaS platforms, with the ability to design scalable deployment strategies.

Nice To Haves

• Experience with real-time video, physical security, and VMS systems is a plus.
• Understanding of public safety, security, and commercial loss prevention is a plus.
• Experience with crime mapping and mapping tools is also beneficial.

Responsibilities

• Leading discovery sessions to identify key customer requirements, success metrics, and process gaps.
• Aligning tailored demonstrations, success stories, and technical discussions to the value metrics that matter most to each customer.
• Designing deployment strategies that integrate Flock’s platform with existing workflows to drive operational impact.
• Building Statements of Work (SOWs) and Proof of Concept (POC) plans that ensure smooth implementations.
• Effectively articulating Flock’s competitive differentiators to position the platform’s unique advantages.
• Guiding customers through final sign-off, securing buy-in and commitment.

Benefits

• Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.
• Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
• Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
• Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
• Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, a1nd digital tools, all tailored to each individual's needs.
• Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support.
• Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
• ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
• WFH Stipend: $150 per month to cover the costs of working from home.
• Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more.
• Home Office Stipend: A one-time $750 to help you create your dream office.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees