Regional Site Director - Charlotte, NC

USAA

132d • $143,320 - $273,930

About The Position

This Regional Corporate Site Director is responsible for ensuring consistent experiences for employees and leaders across the USAA Charlotte, NC office location. In this role, you will cultivate robust communication between each of the USAA Regional Site Directors (your peers) to broaden visibility and increase consistency in approach to regional operations. You will ensure regional facilities are maintained and operated in accordance with USAA standards. You will be responsible for establishing and maintaining USAA’s brand reputation in the local community (Corporate Sponsorships, Corporate Citizenship, Military, etc). This is an individual contributor role. This position will be located on-site in our Charlotte, NC office location: 200 West Boulevard Charlotte, NC 28203. Relocation assistance is available for this position.

Requirements

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of campus or facility management experience.
• Expert knowledge of Microsoft Office tools.
• Expert communication skills with proven ability to drive solutions across organizational levels.
• Proven collaboration skills in a matrixed environment, including providing consultative guidance to solve enterprise-wide issues.
• Advanced knowledge of project management tools and methodologies.

Nice To Haves

• Corporate Site Director/Corporate Real Estate/Facility Management experience.
• Community Engagement experience, preferably within Charlotte, NC, and surrounding areas.
• Experience in strategic growth (workforce and real estate).
• Military experience serving in a Chief of Staff related role.

Responsibilities

• Identifies issues, trends, and recommends/implements process improvements.
• Coordinates, develops, and maintains regional Business Continuation (BC) plans.
• Plans and identifies resources required to ensure minimal interruption to business operations in the event of a natural or human-made disaster, catastrophe, or weather interruption.
• Supports the Charlotte Site Leader in the training, maintenance, and execution of the Situation Management Team (SMT).
• Leads local community, member, and employee events to establish relationships, and represent USAA in the community.
• Facilitates the end-to-end grant process in alignment with USAA community goals.
• Works with the Charlotte Site Leader to evaluate, select, and implement sponsorship opportunities.
• Serves as the administrator of the Charlotte region's campus and community budget.
• Works closely with the local business operations senior staff evaluating and coordinating the impact of staff initiatives and employee events on the business.
• Provides management mentorship to all building-wide support functions to ensure appropriate site requirements are met.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

• Comprehensive medical, dental and vision plans.
• 401(k).
• Pension.
• Life insurance.
• Parental benefits.
• Adoption assistance.
• Paid time off program with paid holidays plus 16 paid volunteer hours.
• Various wellness programs.
• Career path planning and continuing education.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees