Regional Service Supervisor

Consumer Direct Care Network-posted 8 months ago
Full-time • Mid Level
Onsite • Richardson, TX
Ambulatory Health Care Services
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments. Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities. The Regional Service Supervisor will manage the assigned region to ensure that clients' in-home care needs are met while maintaining compliance with Federal/State Regulations and program rules. This role involves overseeing daily intake/referral processes, local payroll processes, and AR processes to ensure positive business growth and development.

  • Train Service Coordinators and Administrative Staff in company Policies and Procedures.
  • Supervise and coach a team of assigned employees.
  • Assist in identifying and implementing process improvement efforts.
  • Conduct and monitor advanced reporting and oversight activities for regional operations.
  • Oversee the enrollment of clients and employees in services.
  • Oversee local payroll, authorization, and AR operations.
  • Communicate effectively with referral sources, clients, and employees.
  • Conduct business in accordance with state, federal, program, and contract requirements.
  • Oversee client assessments and home visits.
  • Maintain the necessary skills and knowledge to coordinate workflow.
  • Exhibit computer efficiency.
  • Demonstrate dependability.
  • Demonstrate effective problem-solving and decision-making skills.
  • Lead and monitor deliverables and ensure the timely completion of projects.
  • Participate in and assign professional development and training activities.
  • Collaborate with stakeholders regarding the delivery of services.
  • Represent the company at stakeholder meetings, health fairs, and provider fairs.
  • Market services to referral sources.
  • Other duties as assigned.
  • Bachelor's degree in the field of Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology or Related Field with one-year experience working with individual(s) with disabilities or the elderly - or - 6 years' experience serving individuals with disabilities OR combination of education and experience.
  • Must maintain reliable transportation and valid insurance for in-state travel.
  • Must be able to successfully pass a background screening.
  • Ability to work flexible and/or extended hours, if needed, to meet the job requirements.
  • Medical, Dental, and Vision Insurance
  • Accrued Vacation with no waiting period
  • Two Paid Floating Holidays
  • Nine Paid Federal Holidays
  • Paid Safe Sick Time with no waiting period
  • Instant Earnings Option
  • 401(k) Retirement plan
  • Company-Paid Life Insurance
  • Supplemental Life, Accident, Critical Illness, and Hospital benefits
  • Short and Long-Term Disability
  • Paid Parental Leave
  • Flexible Spending Account
  • Employee Assistance Program
  • Pet Insurance
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service