Regional Service Rep - Upper Midwest/Lake States (1765)
About The Position
As a representative of Novo Building Products, the Regional Stocking and Service Representative plays a vital role in supporting store service, stocking, and program resets at assigned Lowe’s stores under the direction of an Area Manager. This position requires travel to various Lowe’s locations to provide coverage during staffing gaps such as vacancies, PTO, or surges in business. Key responsibilities include stocking replenishment orders, merchandising products (zone recovery), identifying and processing credits for damaged or defective items, conducting cycle and “focus” counts, addressing customer concerns, and assisting with reset activities led by Store Planning. Additionally, this role may provide administrative support to the Area Manager as needed. The ideal candidate is flexible, detail-oriented, and comfortable working independently across multiple store locations.
Requirements
- High school diploma/Bachelor’s Degree in a related field preferred
- A valid driver's license, un-restricted except for corrective lenses.
- Proof of current auto insurance.
- Solid organization and time management skills
- Computer skills, specifically, Microsoft Outlook, Excel, and Word.
- Ability to work a flexible work schedule
- Selling, communication, and interpersonal skills. Must be fluent in English, both written and verbal. Must demonstrate courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism.
- The ability for overnight or daily travel to any of Novo's stores is required
- Travel expenses are covered per the Corporate Travel Policy
- Ability to travel to and from stores as required
- Pushing/pulling with wheeled equipment up to an average of 1500 lbs. – up to 60%
Responsibilities
- Fill in various roles/responsibilities within a specific geographic region as directed by the Area Manager; may include but not limited to any of the following:
- Back-up for Territory Service Rep
- Review store merchandising and inventory
- Conduct cycle counts
- Stock home center stores
- Merchandising resets/refreshes
- Make sure point-of-purchase materials and literature are up to date and in place.
- Conduct store audits to ensure Novo Standards are being met.
- Assist the Area Manager with administrative duties, scheduling, and interviewing for various roles as required
- Demonstrates high standards of conduct, professionalism, courtesy, ethics, and a “can-do” attitude when representing Novo.
- Analyzes performance, product mix, market conditions, and new product opportunities and recommends changes when appropriate.
- Manages all expenses per Corporate Policies and Procedures.
- Build relationships with home center store management and employees
- Other duties as assigned.
Benefits
- Monthly Car Allowance - $325/mo.
- Mileage Reimbursement
- Quarterly and Annual Bonus Potential
- medical, dental, vision, life insurance, short-term and long-term disability insurance, an employee assistance program, Paid Time Off (PTO), and a 401k program with employer match.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
