Regional Service Operations Manager

ABM USEast Hanover, NJ
$140,000 - $160,000

About The Position

The Regional Service Operations Manager is responsible for coordinating and standardizing service delivery across multiple sites and service functions. This role ensures consistency in execution, performance, and resource utilization across all locations under scope. The Manager supports workforce planning, service alignment, and cross-site issue resolution while monitoring performance trends and identifying improvement opportunities. The role acts as a horizontal integrator across operations, workplace, and support functions. This position ensures scalable, consistent service delivery aligned to regional performance objectives and maintains the CMMS system integrity.

Responsibilities

  • Coordinating and standardizing service delivery across multiple sites and service functions
  • Ensuring consistency in execution, performance, and resource utilization across all locations under scope
  • Supporting workforce planning
  • Supporting service alignment
  • Supporting cross-site issue resolution
  • Monitoring performance trends
  • Identifying improvement opportunities
  • Acting as a horizontal integrator across operations, workplace, and support functions
  • Ensuring scalable, consistent service delivery aligned to regional performance objectives
  • Maintaining the CMMS system integrity

Benefits

  • ABM offers a comprehensive benefits package.
  • For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management [https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf]
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