Regional Service Manager
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About The Position
At Corey Construction, we are dedicated to fostering a culture that emphasizes strong relationships with our customers and partners, driving innovation and excellence in the construction industry. As a Regional Service Manager, you will play a pivotal role in leading strategic and tactical planning for commercial and multifamily service repair and replacement projects. Your primary focus will be on maintaining safety, production, quality, and customer service standards while overseeing daily project management and crew supervision. This position is essential for ensuring the successful execution of service operations, and you will be expected to embody our core values of hard work, dedication, and teamwork. In this role, you will utilize Customer Relationship Management (CRM) software, specifically CenterPoint Connect, to manage service tickets, scheduling, invoicing, and budgeting. You will also be involved in the hiring and training of Service Technicians, ensuring they are well-equipped to meet the demands of the job. Your responsibilities will include assisting with new construction project management, reviewing scopes of work, and managing leak call notifications. You will be tasked with maintaining constant communication with crew leads and customers, ensuring timely updates and high-quality service delivery. As a leader, you will oversee multiple service crews, manage daily operations, and ensure smooth business processes. You will participate in weekly service department meetings, provide feedback for continuous improvement, and assist with recruiting and retaining field technicians. This position offers a unique opportunity to contribute to the growth and success of Corey Construction while advancing your career in a supportive and collaborative environment.
