Regional Service Manager

Orange Ev Llc • Kansas City, KS

6d

About The Position

Regional Service Manager Join Orange EV , a fast-growing manufacturer of electric vehicles that are better for the earth, people and the bottom line. Make a difference for the world as part of a company leading the electric vehicle revolution. Position Summary We are searching for a Technically minded professional with administrative, and management capabilities to join the Service Team. This position reports directly to the National Service Director. The person in this role would assume the functions below in addition to other items as the company and position advances.

Requirements

• Technical Knowledge of Automotive, Heavy Equipment, or Electric Vehicles
• Management Experience
• Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
• Ability to set and prioritize goals and achieve them on schedule
• Strong written and verbal communications skills
• Proficiency with Microsoft Office (PowerPoint, Excel, Word)
• Bachelors’ degree or equivalent experience

Responsibilities

• Build Relationships with all Orange EV Supervisors
• Manage Supervisor and support role hiring
• Assist Supervisors with new Technician Hiring
• Perform annual reviews and performance coaching
• Manage regional service budget
• Build relationships with customer leadership
• Participate in scorecard presentations, business reviews and escalated service issue meetings
• Manage regional ticket entry accuracy, invoicing and associated KPIs
• Lead efforts to non-warranty parts and labor sales
• Engage in major technical conversations, upgrades, and solutions with all departments
• Participate in both Technical and Non-Technical Leadership meetings

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees