Regional Scheduling Coordinator - Studio City
About The Position
The FirstSteps Team is inspired by the belief that every child deserves the opportunity to achieve their fullest potential. To that end, our mission is twofold: to provide the best evidence-based, behavior analytic treatment to our children diagnosed with autism and related learning differences, and to offer a positive, collaborative, and dynamic work experience for our team. We are steadfastly committed to ongoing training and mentorship of our employees, always motivated to support the next generation of clinical leaders in our field and at FirstSteps. Our greatest reward is witnessing the rapid and joyful learning of our little ones and knowing that together, we are creating more happy days for the kids and families we serve. Impact If you like people and puzzles and want to help children, then this is the job for you! Our Scheduling Coordinators keep the wheels turning at FirstSteps with the ultimate goal of making sure all of our kids receive their precious treatment sessions from our phenomenal clinical team members. As a scheduling coordinator, you will meet and chat with the caregivers of our clients regularly and will be essential to their peace of mind! You will also get to know our clinical team well as you work together with them to match our clinicians' specialties to the unique needs of each of our little ones. Your work can definitely feel like a big puzzle to be solved, with the solution yielding the most amazing results for the kids we help! Overview of Regional Scheduling Coordinator Position: A FirstSteps Regional Scheduling Coordinator (RSC) significantly contributes to our FirstSteps mission of ensuring best outcomes for the children we serve. In fact, as research has repeatedly demonstrated that the hours per week of treatment positively correlates with how much our kids learn and thrive, the RSC position is tremendously important to our young clients' progress. Ultimately, the RSC is responsible for understanding the needs of our kids (as regularly communicated by the center's director) and building and managing each child's therapy schedule in a manner that maximizes our clinical team's availability and expertise.
Responsibilities
- Regularly meeting with our on-site Clinic Director to understand the needs and treatment recommendations of all new and current clients
- Confirming treatment session availability for both our clinical team members and our clients
- Working with our Client Service Director to ensure that our clients' contracted/funded treatment hours are fulfilled each week
- Building, monitoring, and updating new and current client treatment schedules to ensure they are individualized to the specific needs of our clients and maximize our clinical team's availability
- Communicating all treatment schedule changes to both our clinical team and the caregivers of our clients
- Forecasting and planning to ensure our clients receive substitute clinicians when assigned team members are ill or have pre-planned time-off
- Assisting our People & Purpose Department to ensure our team members have access their requisite breaks, rest periods, and overtime
- Maintaining confidentiality by following HIPAA (Health Insurance Portability and Accountability) guidelines
Benefits
- Paid time-off for vacation
- Paid time-off to cover for illness
- Banked paid time-off hours for work anniversaries
- Health Insurance with generous employer contribution
- Access to discounted dental and vision Insurance
- 401(k) Retirement Plan with generous company match
- Professional and General Liability Insurance Coverage under FirstSteps’ policy
- Participation in Student Loan Refinancing Discount
- Employment Assistance Program
- Access to discounted Pet Insurance
- Employee referral bonus program
- Employee discounts on movies, theme parks, hotels, etc.
- Ongoing team building and community events during and outside of work hours
- Fun, team approach and work atmosphere
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
