Regional Scheduling Coordinator - San Gabriel Valley
About The Position
A FirstSteps Regional Scheduling Coordinator (RSC) significantly contributes to our FirstSteps mission of ensuring best outcomes for the children we serve. In fact, as research has repeatedly demonstrated that the hours per week of treatment positively correlates with how much our kids learn and thrive, the RSC position is tremendously important to our young clients' progress. Ultimately, the RSC is responsible for understanding the needs of our kids (as regularly communicated by the center's director) and building and managing each child's therapy schedule in a manner that maximizes our clinical team's availability and expertise.
Responsibilities
- Regularly meeting with our on-site Clinic Director to understand the needs and treatment recommendations of all new and current clients
- Confirming treatment session availability for both our clinical team members and our clients
- Working with our Client Service Director to ensure that our clients' contracted/funded treatment hours are fulfilled each week
- Building, monitoring, and updating new and current client treatment schedules to ensure they are individualized to the specific needs of our clients and maximize our clinical team's availability
- Communicating all treatment schedule changes to both our clinical team and the caregivers of our clients
- Forecasting and planning to ensure our clients receive substitute clinicians when assigned team members are ill or have pre-planned time-off
- Assisting our People & Purpose Department to ensure our team members have access their requisite breaks, rest periods, and overtime
- Maintaining confidentiality by following HIPAA (Health Insurance Portability and Accountability) guidelines
Benefits
- Paid time-off for vacation
- Paid time-off to cover for illness
- Banked paid time-off hours for work anniversaries
- Health Insurance with generous employer contribution
- Access to discounted dental and vision Insurance
- 401(k) Retirement Plan with generous company match
- Professional and General Liability Insurance Coverage under FirstSteps’ policy
- Participation in Student Loan Refinancing Discount
- Employment Assistance Program
- Access to discounted Pet Insurance
- Employee referral bonus program
- Employee discounts on movies, theme parks, hotels, etc.
- Ongoing team building and community events during and outside of work hours
- Fun, team approach and work atmosphere
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
