About the position
University Correctional Health Care (UCHC), operating within Rutgers, The State University of New Jersey, is dedicated to excellence in providing physical, mental health, dental and sex offender treatment services to those involved in the criminal justice systems in New Jersey. UCHC operates with a total budget of $150 million and approximately 1,000 staff. We are committed to being a leader in the delivery of effective, compassionate and accessible care informed by research within correctional environments. Rutgers University Correctional Health Care (UCHC) is seeking a Regional Scheduler to work at Northern State Prison, located in Newark, New Jersey. Under the guidance of the Administrator, the Regional Scheduler processes all consultation requests and related documentation for the facility. The position will interface with the Statewide Ombudsperson on concerns elevated to a state level.
Responsibilities
- Processes all consultation request forms and related paperwork for the facilities, including but not limited to: Entries of consultation requests into the Inmate Eligibility System.
- All scheduling functions for the consultation request including those for on-site clinic appointments and for off-site appointments.
- Arranges the appropriate transportation of patients for appointments.
- Reviews and investigates inmate grievances related to healthcare, through medical record review and personal interviews with inmates and staff.
- Finalizes investigation with a written report to be distributed according to policy and procedure.
- Performs other related duties as assigned.
Requirements
- High School graduate required.
- Minimum of three (3) years of medical office or hospital experience including medical records clerical duties.
- Experience maintaining confidential relationships.
- Valid driver's license is required. Must possess own vehicle or alternative means of transportation from one site to another.
Nice-to-haves
- Some college preferred.
- Knowledge of Microsoft Office applications including Excel, Word and Outlook.
Benefits
- Medical, prescription drug, and dental coverage.
- Paid vacation, holidays, and various leave programs.
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options.
- Employee and dependent educational benefits.
- Life insurance coverage.
- Employee discounts programs.
