Clayton Homes Regional Sales Trainer - ROC Region

Clayton • Maryville, TN

2d • $105,000 - $140,000

About The Position

Regional Sales Trainer (RST) The Regional Sales Trainer in the retail company will provide comprehensive training support in the areas of sales, service, and customer experience. The Regional Sales Trainer will be a new initiative and change promoter. When not delivering training experiences the RST will travel to Home Centers providing coaching, remedial training, and motivation to home center teams. The Regional Sales Trainer will report to the Director of Sales with a dotted line approach to the Regional Vice President. The RST will assist the Regional Vice President to increase revenue by educating, training, and streamlining Sales Professionals understanding of the home buying and sales process.

Responsibilities

• The RST will partner with the RVP to help determine strategic business goals for the region
• Assist RVP in the identification of Power Pack/ under-performing Home Centers
• Assist in the development and execution of recovery strategies for under-performing Home Centers and Sales Professionals
• Schedules and executes all enterprise-wide sales training experiences (i.e., Sales Essentials, Next Level Sales Essentials, Pro Series, and Customer Experience)
• Works with Zone Assistant as well as Retail Learning and Performance team to ensure all logistical, collateral, and material needs are ready to deliver a world-class learning experience to participants
• The RST will take a lead role in evaluating TMX and implementing process change with TMX in mind
• Participates in “train-the-trainer” events and serves as lead trainer for all systems training related to enterprise sales management (i.e., Vantage/ follow up)
• When not delivering training, the RST will travel to Home Centers spending time coaching and remediating the sales process, Sales Essentials, Next Level Sales Essentials, and systems training
• Provide support to Home Centers in region who are struggling to generate business and move prospects through the sales process
• Provide coaching and training to the Sales Manager group
• Provide corporate and regional Promo support
• Ensures any product or marketing initiative from the home office is translated to the sales team such as Tuff Shed/ garages, Red Tag, etc. These initiatives are designed to provide for the needs of our customers and ultimately increase sales
• Works with the RVP to identify training and coaching opportunities as it relates to YES to Fund process
• Practice and implement up to date terminology in the Sales Essentials Flipping book
• Assist the RVP in developing and facilitating regional sales incentives and contests
• Provides ad-hoc training based on new sales, marketing or finance programs or other unique needs specific to region
• Additional emphasis/ focus on Power Pack home centers in their respective region
• Deliver CX training as well as being the voice champion of CX for the region. Connected to the voice of our customers by partnering with the CX department and translating that voice into actionable changes benefiting the customer experience delivered by the sales team
• Remedial training as necessary on various retail sales and sales management practices
• Home Center visits to provide overall support and motivation to sales teams
• Determine how best to communicate with the RVP on issues that might be presented to the RST

Benefits

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package.
• Clayton provides competitive 401K programs including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals.
• Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs.
• Home Centers are closed on Sundays – we believe in offering a balanced working environment.
• Clayton is committed to creating an inclusive workplace.
• Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees