Regional Sales Representative

Cemstone•Eldridge, IA

23h

About The Position

To actively promote and sell TCC Materials commercial and retail lines of products in an assigned market area. Develop and maintain a profitable customer base, service existing customers by providing daily market support and ensure customer satisfaction in assigned markets for TCC Materials companies, products, and services. Primary emphasis is placed upon providing customer support services, coordinating distribution relationships, product knowledge training, developing, and growing base business, customer satisfaction, and developing new market opportunities to achieve the sales and contribution objectives of the company. Additionally, this role will have a strong focus on growing the company’s specialty lines of products within the regional market, including construction chemicals, concrete repair & restoration, and floor preparation, among others.

Requirements

Must have strong communication ability, solid interpersonal/networking skills, and represent the company in a professional manner.
Must be self-motivated with demonstrated ability to work successfully without close supervision.
Must be able to multi-task in an accurate and timely manner with superior time management skills.
Ability to effectively present information in one-on-one and small group situations to customers, suppliers, and other employees of the organization.
Possess ability to effectively conceptualize, plan, and organize.
Evidence of leadership, high ethical standards, professionalism, and behaviors as outlined in the employee handbook.
Knowledge/experience in the commercial and residential construction materials industry.
Experience with presentations and technical seminars.
Working knowledge of PC Window’s environment including Microsoft Word and Excel, computer literate with the ability to analyze and manage data.
Ability to write sales reports and business correspondence.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
A college degree required

Nice To Haves

2-4 years of relevant experience preferred.

Responsibilities

Routinely call prospective and established customers.
Secure and renew orders, coordinate delivery dates and related selling details, solve customer problems and complaints in a timely manner, and determine customer satisfaction level with company sales and distribution procedures.
Develop new accounts through core and emerging markets.
Support, maintain, and enhance commercial and retail distributor relationships in assigned market area, including special focus on the growth and development of new product lines.
Sell company products, ideas, and programs to industry shareholders including distributors, hardware stores, home centers, lumber yards, mass merchandisers/Big Box stores, building supply wholesalers and retailers.
Call on contractors & jobsites that are interested in or currently utilizing TCC equipment & products.
Provide jobsite assistance by evaluating problems and troubleshooting or providing resolution.
Develop technical and application knowledge of TCC product lines.
Conduct customer product knowledge clinics, train store personnel, and participate in trade shows, as requested.
Provide technical support and product application training to commercial and retail distributors.
Work closely with Corporate Management Team, production personnel and sales staff to ensure timely market introduction of new products and product modifications.
Actively pursue new business applications for successful product intro into market.
Promote TCC and its products by working with consulting engineers, DOT, architects, and other specifying agencies to support the markets and applications targeted in the planning process.
Participate in and effectively implement tools learned via company sales training programs.
Customer contact expectations include a required minimum number of sales calls set by the Region Manager. Additionally, joint calls with members of the Business Development team will be expected.
Work closely with the Plant Personnel to facilitate a timely and accurate order-fulfillment process.
Keep accurate and timely records and prepare/update required account contact documentation.
Utilize NetSuite CRM to log customer activity.
Attend and participate in industry trade associations to develop and strengthen relationships important to the sale of TCC product lines.
Maintain effective working relationships with company employees, suppliers, and customers.
Promote and maintain the professional image and reputation of the company.
Ensure timely problem resolution and customer satisfaction.
As part of a successful team, work to offer solutions to coworkers and managers relating to challenges experienced in the sales process.
Inside Sales duties, as assigned, include performing sales analysis and tracking, assisting customers in finding products used on past jobs, online project tracking, and backup to dispatch/customer service including order intake/entry, truck dispatch.
Demonstrate the ability to secure the annual price increases as established by management.
Successfully implement and communicate pricing policies to customers.
Enter new pricing on upload spreadsheet or into corporate accounting system to assist accounting staff with on-time implementation of price increases.
Other duties as assigned by the Region Manager and/or Corporate Management Team.