Regional Sales Representative (Parts & Service)

Morgan Corporation

78d

About The Position

Step into the fast lane with Morgan Truck Body - a powerhouse driving innovation and top-tier quality! We're searching for a driven, game-changing Regional Parts & Service Representative ready to accelerate sales, build rock-solid customer alliances, and power our next phase of explosive growth! You will be the key connector between our customers and our service facility, ensuring smooth, efficient service that keeps our customers moving forward. Your proactive approach and relationship-building skills will directly impact sales success and customer satisfaction.

Requirements

• Proven sales experience and strong customer service skills - commercial truck body or trailer repair experience is a plus.
• Excellent communication and organization skills with a knack for follow-through.
• Self-driven, able to work independently and thrive as part of a team.
• Comfortable with up to 90% local travel.
• Valid driver's license required.

Nice To Haves

• Bachelor's degree and experience with commercial truck bodies.

Responsibilities

• Support and grow Morgan's Parts & Service presence in your territory by combining technical know-how with customer-first service.
• Provide end-to-end support for Parts and Service needs - from training and spec consultations to quoting, order entry, scheduling, and warranty coordination.
• Consistently meet or exceed monthly sales targets for parts and service.
• Proactively connect with new and existing leads through outbound calls and follow-ups.
• Analyze market trends and customer data to identify sales opportunities and grow territory potential.
• Lead continuous improvement efforts by initiating customer surveys and turning insights into action.
• Address customer concerns head-on, ensuring timely follow-up and long-term satisfaction.
• Assist in sourcing new business while supporting account retention with detailed spend tracking and contact management.
• Partner with engineering and service teams to ensure customer expectations are clearly communicated and met throughout the service cycle.
• Respond quickly to urgent customer issues, resolving them with professionalism and urgency.
• Report regularly on customer needs, industry trends, competitive activity, and new opportunities.
• Maintain a professional image and strong working knowledge of Morgan products, competitor offerings, and chassis configurations.
• Use Morgan IT systems confidently and accurately to manage customer interactions and service workflows.
• Perform other duties as needed to support the team and deliver results.

Benefits

• Competitive pay and full benefits package (medical, dental, vision, life)
• 401(k) with company match
• Tuition reimbursement and leadership development
• Paid holidays and vacation time
• Exclusive discounts on footwear, eyewear, and safety gear

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees