ZEISS Group-posted 3 months ago
Full-time • Senior
5,001-10,000 employees

The Regional Sales Director SUR will manage the achievement of annual sales revenue and profit goals of a specific geographic area, ensure the recruitment, training, motivation and career development of Account Managers, Equipment Specialists, Anterior/Posterior Specialists, and Surgical Application Specialists. Additional leadership responsibilities include: ensure alignment on corporate goals, strategies and tactics with field sales. Recommend marketing strategies, budget considerations, pricing policies, promotional programs, territory configurations and future products to upper management, all of which will contribute to the generation of new business. The Strategic Accounts Manager is responsible for managing a regional territory of large and influential accounts, as defined by Zeiss, to represent all Zeiss products and services relevant to that account. This individual is responsible for identifying opportunities for penetration sales, proposal development, customer presentations and coordination of new business opportunities. Proactively develops effective business relationships with key decision makers in order to meet or exceed sales targets. The Strategic Accounts Manager coordinates and participates in meetings with key influencers in the account and brings in subject matter experts from Zeiss for demos, or in the development of proposals in order to be most effective.

  • Maintain currency of and adhere to applicable GMP and ISO 9001 processes and procedures.
  • Abide by state and federal employment laws.
  • Attain or exceed annual revenue and profit goals for area of responsibility while managing within a specific expense budget.
  • Manage area inventory and receivables to meet annual guidelines.
  • Management, motivation and training of 9–12-member sales team.
  • Create a team culture that focuses on installed base growth, protection, and account development.
  • Delivering the Zeiss workflow strategy to the customer.
  • Aid in the design of marketing programs, advertising, product promotion, sales contests and future product direction.
  • Recruit, hire, and develop the most effective ophthalmic SUR representatives within the industry.
  • Conduct performance reviews annually, create development plans and document discipline issues according to HR policy.
  • Document monthly revenue and expense projections, review customer problems, plan monthly activity and evaluate competitive business encounters in a monthly forecast.
  • Maintain and supply SFDC reports, dashboards and updates relative to opportunities, leads and sales funnel.
  • Attend to customer complaints or issues raised from the customer survey responses and document their resolution in the system.
  • Prioritize customer satisfaction.
  • Coordinate, promote, and implement incremental business opportunities with strategic partners.
  • Assist the Head of Sales, SUR in assessment and development of all SUR sales representatives through a formal talent review process.
  • Assist in the development of commission plans, sales contests, sales meetings, new product implementation and represent the sales force to other departments in the home office.
  • Four-year college degree or equivalent industry experience.
  • 12+ years ophthalmic experience.
  • Minimum six (6) years of successful Senior Regional Sales Manager experience (Operating Room experience preferred).
  • High level of technical/clinical product knowledge.
  • Ability to manage multiple tasks.
  • Strong organizational and communication skills.
  • Computer literacy in word processing, spreadsheet and database management.
  • Exceptional negotiating and diplomacy skills.
  • Ability to develop and make corporate level presentations.
  • Excellent team building, teaching and motivation skills are required.
  • Requires clean DMV record and current valid driver’s license.
  • Medical
  • Vision
  • Dental
  • 401k Matching
  • Employee Assistance Programs
  • Vacation and sick pay
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