About The Position

OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. We're looking for an Regional Sales Director. In this role, you will manage a team who act as trusted advisors, providing exceedingly high standards of customer service to OneTrust’s Accounts. You’ll build collaborative relationships across the business and represent OneTrust while developing new business with clients. OneTrust is a fast-growing SaaS enterprise platform with a strong growth trajectory. We invest heavily in our Sales Team through demand generation, methodology-driven sales philosophy, weekly sales trainings, customer-driven roadmaps, and a readily-available executive team to help close deals. This is a high TCV opportunity with uncapped commission and a competitive salary.

Requirements

  • At least 16+ years of experience in Customer Success, Customer Support, and/or Account Management.
  • 7+ years management and leadership experience.
  • An associate’s or bachelor’s degree or equivalent military or professional experience in a related field.
  • Previous experience in privacy/security/third party risk/consent management.
  • Experience owning sales plan creation, sales strategy, and customer segmentation.
  • Expert knowledge of Account Management and how to manage and build multiple teams.
  • A proven track record in software sales, successfully selling solutions at the C-level.
  • Experience establishing operational objectives, delegating work plans, and determining successful completion.
  • Ability to define the vision for the Account Management processes and services.

Nice To Haves

  • Commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Responsibilities

  • Drive organizational strategy, influence senior leadership, innovate new processes, and have heavy involvement in sales plan creation, sales strategy, and customer segmentation.
  • Hire, train, and manage multiple high-performing sales teams through mentorship, guidance, and coaching.
  • Own account management goals for teams, plan for business alignment, and communicate goals/strategies to teams.
  • Partner with Senior Leadership to drive operational alignment on sales strategy and customer segmentation.
  • Manage ongoing customer needs effectively to drive high customer retention and loyalty.
  • Own the development and strategy of risk mitigation or escalation plans if needed and manage the internal execution and delivery.
  • Work with teams to identify growth opportunities and build business/value cases around achieving these goals with the customer.
  • Support the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging.

Benefits

  • Comprehensive healthcare coverage.
  • Flexible PTO.
  • Equity RSUs.
  • Annual performance bonus opportunities.
  • Retirement account support.
  • 14+ weeks of paid parental leave.
  • Career development opportunities.
  • Company-paid privacy certification exam fees.
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