About The Position

As the Eastern Regional Director for our Retail Lending Sales and Account Management teams, you will lead three dynamic territories — Southeast, Mid-Atlantic, and Northeast. Each team includes a Territory Leader, Account Executives focused on client success, retention, and revenue growth across a strategic portfolio of financial institutions, and Sales Executives responsible for driving new client acquisition. In this role, you will oversee the day-to-day execution of the sales organization, shape go-to-market strategies, manage forecasting and sales execution, demand generation, and collaborate closely with Sales Operations to optimize CRM usage and operational reporting. This is a quota-carrying leadership position that reports directly to the VP of Sales and demands a strong blend of strategic vision, team development, and direct client engagement.

Requirements

  • Deep understanding of financial services, particularly retail lending solutions and client operating environments.
  • Exceptional communication, presentation, and interpersonal skills.
  • Proven ability to lead consultative sales efforts and articulate solution value and ROI.
  • Strong strategic thinking and problem-solving capabilities.
  • Proficiency in CRM tools and Microsoft Office Suite.
  • 8+ years in financial services with a focus on account management or consultative sales.
  • 5+ years in a leadership role managing client-facing teams.
  • Experience working directly with financial institutions, preferably in retail lending.
  • Demonstrated success in managing complex client relationships and driving revenue growth.
  • Experience engaging with senior-level decision makers and navigating multi-stakeholder environments.

Nice To Haves

  • Bachelor’s degree in Business, Finance, or related field; equivalent experience considered.

Responsibilities

  • Drive achievement of sales targets and revenue goals for the Retail Lending Business Unit across the Eastern Region.
  • Oversee day-to-day sales execution and go-to-market strategy, including pipeline development, forecasting accuracy, and territory planning.
  • Lead, coach, and develop a team of Territory Leaders, Account Executives, and Sales Executives focused on client success, retention, and new client acquisition.
  • Foster trusted relationships with key client stakeholders, including C-level executives, to understand their strategic priorities and business environments.
  • Guide the team in delivering consultative, solution-based selling that clearly articulates the value of our retail lending offerings.
  • Collaborate cross-functionally with Product, Services, Marketing, and other internal teams to support client needs and ensure timely delivery of proposals and solutions.
  • Monitor account health and proactively address risks to retention or growth; serve as an escalation point for complex client issues.
  • Champion a culture of continuous improvement, innovation, and client-centricity across the team.
  • Represent the company at industry events, user groups, and trade shows to enhance brand visibility and deepen client engagement.
  • Manage team operations including budgeting, expense approvals, performance evaluations, and talent acquisition.

Benefits

  • Unlimited vacation, based on your location and business priorities.
  • Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
  • Access confidential one-on-one therapy through our Employee Assistance Program.
  • Unlimited personalized coaching via our coaching app.
  • Access to our Gather Groups for emotional and mental support.
  • Medical, life & disability insurance, retirement plan, lifestyle and other benefits.
  • Paid time off for volunteering and donation matching.
  • Participation in multiple DE&I groups for open involvement.
  • Access online learning and accredited courses through our Skills & Career Navigator tool.
  • Global recognition program, Finastra Celebrates.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

Bachelor's degree

Number of Employees

5,001-10,000 employees

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