Regional Sales Director (Healthcare)

A Place for Mom•New York, NY

12h•$130,000 - $150,000•Remote

About The Position

Join A Place for Mom as a Regional Director of Outside Sales where you will lead a remote team of Healthcare Account Executives (HCAEs). HCAEs are in-field sales representatives responsible for building, nurturing, and working with healthcare facilities such as hospitals and skilled nursing facilities to support families that are being discharged but need more care at home or must move into a senior living community. Our HCAEs work with families, in partnership with our dedicated Senior Living Advisors, to find the right senior living communities or home care providers to serve each family’s needs. As Regional Director, you will develop a plan for your HCAEs to deliver on the company’s growth objectives, coaching and supporting them to be successful in growing the volume of referrals from their book of healthcare accounts. This role requires a combination of analytical and sales skills, a commitment to delivering a seamless consumer experience, and the ability to work cross functionally with other divisions within our organization to help the most families find the care they need.

Requirements

5+ years enterprise or field sales experience
3–5 years leading field teams
Track record of developing new sales talent into top performers and demonstrated ability of managing seasoned sales talent to maximize their performance
Deep understanding of hospital discharge planning workflows and post-acute care ecosystems
Ability to solve personnel issues both timely and professionally
Promotes a positive and energetic sales atmosphere with the team
Ability to deliver results while working in a highly independent environment
Availability to travel weekly throughout your territory to work with your Healthcare Account Executives in the field.
Collaborative approach to working with other departments or business functions, with focus on achieving shared goals
Experience in change management and innovation.
Thrives in a fast-paced, change infused, demanding environment with a willingness to roll up your sleeves, test new processes or approaches, and get the job done
Strong communication skills with both internal and external stakeholders at all levels
Effective time management skills
Strong computer skills, including Word and Excel.
Access to a designated home office space, allowing privacy during working hours, as well as a high-speed internet connection

Responsibilities

Lead, manage, and develop a high performing, results-driven sales team via training, coaching, and motivating
Conduct consistent in-field coaching with Healthcare Account Executives including ride-alongs, account strategy reviews, and live sales observation~75% of time in-field (regional travel) with your team
Provide strong, dynamic leadership that mentors, develops, and guides team members to efficiently grow each account and drive the most referrals, move-ins, and new clients to our community and agency customers
Analyze market and team performance data to identify growth opportunities and drive accountability to key performance metrics
Develop and execute regional market strategies including territory optimization, account prioritization, and referral growth plans
Inspect and manage referral pipeline health, including account penetration, referral lead generation, and conversion performance across the territory.
Drive team attainment of monthly referral, move-in, and revenue targets through effective coaching, accountability, and market strategy
Train, mentor and manage team on how to support families being discharged by understanding each family’s unique needs and working with Senior Living Advisors to refer to the appropriate providers
Own recruiting, onboarding, and ramp success for Healthcare Account Executives within the territory
Partner with teams across the business to roll out new initiatives, pilots, or processes (e.g., account scoring, CRM changes) to your territory to enhance team productivity
Prepare and report on market performance to Senior Leadership as required
Complete customer experience calls monthly for each team member to ensure customer satisfaction and solve any potential service recovery issues
Occasional travel required for Divisional and Company sales meetings
The position will require a flexible work schedule between the hours of 8am and 8pm, with night and weekend call requirements