Regional Sales and Operations Specialist

The Aspenwood Company Parent•Houston, TX

6d•Hybrid

About The Position

Are you a seasoned leader with a passion for senior living operations and sales? Do you thrive in dynamic environments, mentoring teams, and driving performance across multiple communities? Join our team as a Regional Specialist. In this role, you’ll support both operations and sales functions across The Aspenwood Company’s portfolio, stepping in during transitions, guiding challenged communities, and ensuring excellence in service delivery. If you're ready to make a meaningful impact in a fast-growing organization, we want to hear from you!

Requirements

Bachelor’s degree in business, finance, healthcare administration, sales and marketing, or related field required
3–5 years of successful experience as an Executive Director; turnaround experience preferred
Minimum 5 years’ experience in senior living sales management
Assisted Living Certification preferred
Strong leadership and performance orientation
Excellent verbal and written communication skills
Strategic and functional problem-solving ability
Effective interaction with Executive Directors and senior leadership
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)
Flexibility in schedule and travel
Reliable transportation for work, events, and home visits

Nice To Haves

Assisted Living Certification preferred
3–5 years of successful experience as an Executive Director; turnaround experience preferred

Responsibilities

Serve as Executive Director during transitions
Train and mentor Executive Directors and other director-level roles
Assist in developing an Executive Director in Training program
Complete special assignments across operations, compliance, wellness, satisfaction, dining, enrichment, safety, aesthetics, training, and staffing
Provide hands-on support for start-up communities
Train on current and new software systems
Submit accurate and timely reports
Supervise operational areas at assigned communities
Support turnaround efforts in challenged communities
Participate actively in site visits, staff meetings, and resident engagement
Ensure compliance with city, state, federal regulations, and company policies
Monitor integrity of company programs
Respond promptly to resident, family, and employee concerns
Oversee assigned reports and assist with special projects
Perform other duties as assigned
Serve as Sales Director during transitions or in census-challenged communities
Train, mentor, and support sales teams under guidance of Senior RVP of Sales and Marketing
Lead daily stand-ups and communicate prospect status
Manage expenditures and analyze budget variances
Guide community-based sales teams in partnership with RVP of Sales and Marketing
Develop and execute marketing plans with Executive Directors and Sales teams
Conduct tours, follow-ups, home visits, and personalized outreach
Maintain accurate CRM data
Use Prospect Centered Selling tools and methodology
Provide necessary documentation for lease signings
Participate in internal and external marketing events
Coordinate with plant operations, life enrichment, and dining services for event success
Uphold company standards and legal compliance
Meet with prospects during regular hours, evenings, and weekends
Maintain professional appearance and hygiene
Manage multiple tasks and competing priorities
Promote engagement and superior customer service
Participate in professional networking and organization-wide sales training
Perform other duties as assigned