Regional Revenue Manager, SureStay Brands (Hybrid AZ)

Best Western Hotels & Resorts • Milwaukee, WI

2d • Hybrid

About The Position

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry. Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality! Job Purpose Enhances value by providing pricing, training, and consulting support to increase revenue for a portfolio of 200+ hotels. Acts as a consultant to hotel management and staff on topics that may include pricing strategy, yield management, competitive market analyses, third-party website marketing, and customer service.

Requirements

• Minimum 3 years’ experience as a property, regional or corporate level revenue manager.
• Bachelor’s degree in hospitality management, computer science, or related field or equivalent experience.
• A Certified Hotel Revenue Manager (CHRM) or Certified Revenue Management Executive (CRME) certification or the ability to acquire either certification within one year.
• Proven, strong experience in Microsoft Office products, databases, and communications software.
• Highly tuned interpersonal and persuasive communication skills are expected
• Strong public speaking/communication skills.
• Superior data analysis skills are essential to this position
• Ability to work from home uninterrupted.
• Self-starter with excellent work ethic, salesmanship, interpersonal, and communications skills.
• Adaptable in rapidly changing business.
• Excellent multitasking skills.
• Strong technical skills with Microsoft Office
• Ability to facilitate online meetings with the hotels in your region to discuss revenue management strategies and make recommendations to help them drive better revenue performance
• Receives tactical direction on duties, service standards, and goals.
• Exerts a positive impact on revenue generation.
• Uses indirect influence to promote compliance with programs, standards, and policies.
• Conveys sense of purpose and motivates others to accomplish goals.
• Basic competition and industry knowledge.
• Well-rounded professional know-how to meet technical standards.
• Deals with concepts and complexity comfortably.
• Convinces others to accept new concepts and approaches.
• Resolves defined problems and probes known sources for answers.
• Makes sound and productive decisions based on analysis, experience, and judgment.
• Valid driver’s license, serviceable automobile and proof of insurance may be required.
• This position is not eligible for immigration sponsorship.

Nice To Haves

• Preferred multi-property experience

Responsibilities

• Influence owner and operator pricing decisions through data, coaching, and best-practice guidance.
• Use performance data, market trends, and competitive insights to deliver clear, actionable pricing and revenue recommendations.
• Practical advanced knowledge in conducting yield management meetings to teach, apply, and identify revenue-impacting opportunities.
• Collaborates with hotel representatives on marketing opportunities and strategies.
• Participates in preparing and presenting training seminars for state, regional, district and convention meetings.
• Reinforce core revenue management fundamentals through ongoing education, repetition, and practical application.
• Increases participation in all Company programs (as applicable to the specific property) by promoting and selling services and policies.
• Assists hotels in the effective use of programs and automated systems.
• Provides management with feedback regarding the hotel's use of these services.

Benefits

• Medical/Dental/Vision available day one
• Vacation/Sick- accruals start day one
• Paid company holidays and personal holidays to celebrate what’s important to you
• 401K - company contribution and match (U.S.)
• Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
• Employee discounts/hotel discounts
• Free financial and health wellness programs
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager