Regional Retail Sales Manager - Omaha

Equity Bank•Omaha, NE

55d•Onsite

About The Position

Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values. Job Summary Manage all aspects of the Retail Banking operation for all Equity Bank locations in the Nebraska Market. This includes meeting the Bank's goals for deposit, DDA account, consumer loan, and non-interest income growth.

Requirements

High School Diploma or equivalent
Excellent interpersonal, verbal, and written communication skills
Computer proficiency in Windows-based systems
Ability to maintain a high degree of confidentiality
Strong attention to detail and organizational skills
Capable of working with a team to determine solutions
1-2 years supervisory experience

Nice To Haves

Previous Banking Experience
Bachelor's degree
3-5 years supervisory experience

Responsibilities

Grow Retail Banking Net Income
Provide sales leadership and direct the financial results of your market.
Cultivate, lead and maintain a disciplined sales culture using the St. Meyers Hubbard sales training to increase sales of all retail products to deepen existing relationships and develop new retail banking relationships
Achieve budgeted retail banking targets for growth of deposits accounts, consumer loans and generation of non-interest income with an emphasis on growing the banks number of DDA accounts
Demonstrate operational soundness to minimize risk exposure and to maintain quality production
Proactively support referrals to bank partners that result in additional revenue to the bank.
Stay abreast of industry trends
Develop and present new revenue or cost savings initiatives to executive team for consideration
Manage Retail Banking Employee Team
Provide leadership and motivation to retail team
Direct the work of retail bank managers
Make recommendations and decisions regarding employee hiring, compensation, work schedule, promotion, and discipline
Ensure training and development of bank team members for their current and future roles
Provide periodic bank performance objectives and goals, as well as individual coaching, feedback, and evaluation of bank managers
Develop and implement retail banking incentive plans and periodic sales initiatives
Provide sales tracking to retail baking team
Ensure Consistent Delivery of Superior Client Experience
Demonstrate excellent customer service skills and ensure same by retail bank teams
Create a welcoming, engaging, professional environment for clients and your team to experience
Proactively resolve client issues or disputes and ensure follow-through by retail banking team
Ensure retail team proactively matches bank products and services to client needs
Demonstrate Compliance with Applicable Laws and Regulations
Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures
Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position
Actively work with clients to understand each client's normal account activity, as appropriate for this position
Complete periodic compliance training
Ensure adherence to aforementioned points by bank team
Supervise Retail Operations Functions with Assistance and Cooperation from Regional Retail Support Managers
Participate in development of operations policies and procedures
Ensure compliance to internal control standards
Monitor security procedures
Stay abreast of fraud issues and initiate appropriate training to safeguard client and organizational assets
Regular and Reliable Attendance