Regional Retail Manager-Banking
About The Position
SmartBank Associates enjoy an AMAZING benefits package including: Comprehensive benefits- medical, dental, vision, life, and disability insurance Matching 401(k) Generous paid time off (PTO) SmartFlex Days Up to 11 Paid Company Holidays Incentive Program Mental Health Benefits Including 8 Free sessions with a coach or certified professional Tuition Reimbursement Company apparel provided at no cost Community involvement opportunities We are looking for associates who are energetic and can deliver on our values everyday! Act with Integrity Be Enthusiastic Create Positivity Demonstrate Accountability Embrace Change
Requirements
- Bachelor's Degree or equivalent work experience.
- Minimum three years of banking experience in management position.
- Excellent Client Experience skills.
- Strong communication skills.
- Proven track record of success in driving sales performance and developing associates.
- Outstanding leadership skills, strong interpersonal skills, and ability to effect change.
Responsibilities
- Upholds SmartBank Core Values and Core Purpose.
- Exercises daily supervision over the branch staff and sees that operational efficiency is achieved. Assists with personnel administration matters as assigned.
- Examines workflow procedures, staff levels, and client flow and transaction volume. Implements revisions to maximize productivity and income generating opportunities.
- Ensures adequate training in selling and cross selling of bank products and services, Bank policy, procedure, programs and objectives. Partners with Training Department to coordinate training as needed.
- Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge, identifying customer needs, and develop associates' sales skills.
- Maintains prescribed security controls and compliance with current regulatory legislation in order to protect the branch against criminal and fraudulent operations and unnecessary risk or exposure.
- Maintains continuity and consistency of service, policy, and procedure between the SmartBank branches.
- Provides guidance and makes decisions on complex client situations and accounts.
- Facilitates quarterly Financial Center Managers' meetings. Coordinates with leadership to ensure each region is receiving coordinated information.
- Works with Human Resources to ensure proper branch staffing and hiring including interviewing for potential available positions.
- Sets sales goals and objectives and implements actions, by motivating staff to sell bank products both inside and outside of the bank.
Benefits
- Comprehensive benefits- medical, dental, vision, life, and disability insurance
- Matching 401(k)
- Generous paid time off (PTO)
- SmartFlex Days
- Up to 11 Paid Company Holidays
- Incentive Program
- Mental Health Benefits Including 8 Free sessions with a coach or certified professional
- Tuition Reimbursement
- Company apparel provided at no cost
- Community involvement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Credit Intermediation and Related Activities
Number of Employees
501-1,000 employees
