Regional Rental Operations Manager

Empire Southwest • Reno, NV

84d • $76,747 - $103,723

About The Position

Manage the Rental Operations for the assigned locations. Directly supervise Rental coordinators or other assigned personnel. Provide leadership and vision for the department in alignment with the department and corporate mission and objectives. Ensure that proper standards of service are provided to EMPIRE customers, Branch Rental operations, and the Sales Department. Ensure accurate inventory tracking processes for the Rental Operations. Assume special project responsibility as assigned.

Requirements

• Proof of high school diploma or General Education Degree (GED).
• Minimum 5 years’ experience with Empire Rental.
• Must be able to communicate (speak, read, comprehend, write) in English.

Nice To Haves

• College degree preferred but not required.

Responsibilities

• Ensure that revenue goals are met or exceeded for the Rental Department.
• Ensure that proper support is provided to Branch Stores (personnel, technology, processes).
• Ensure that monthly inventory is conducted in each store to maintain accurate inventory records and decrease lost inventory write offs.
• Analyze monthly Cognos financial statements to review department expenses and recovery.
• Manage Rental Coordinators and assigned personnel. Hires, trains, develops, supervises, and motivates employees to meet the requirements set forth by the Rental Manager.
• Conduct timely performance appraisals on all direct reports.
• Ensure that customer service standards are delivered to internal and external customers.
• Maintain a training program for all new hire employees.
• Maintain allied equipment inventory levels to meet goals.
• Develops and maintains a sales list for allied machines.
• Continually look for technology, systems, and processes to improve efficiency.
• Ensure that customer invoice disputes are resolved promptly, and that they are not elevated to the director level.
• Work with allied vendors to ensure product quality and pricing discounts are received by EMPIRE.
• Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance.

Benefits

• Salary Range: $76,747 - $103,723 Per Year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED