Regional Rental Coordinator

Butler Machinery Company•Bismarck, ND

8h•Onsite

About The Position

If you are customer-focused, enjoy a fast-paced environment, and are passionate about supporting the agriculture and construction industry, consider joining the Butler Machinery team as a Regional Rental Coordinator. In this role, you will provide exceptional service to rental customers, support inside sales activity, and help drive growth across our rental operations. You’ll work in a first-class culture built on long-term relationships, teamwork, and dedication to delivering an industry-leading customer experience.

Requirements

1 year of business or sales related experience
Professional verbal and written communication skills
Strong customer service skills and attention to detail
Strong decision-making and adaptability experience
Good time management and ability to multitask
Self-starter and capable working with minimal direct supervision
Ability to use sales quoting application, Excel, Microsoft Office
Supportive and strategic-minded
Advanced analytical and problem-solving skills
Clear understanding of Butler’s Mission: To build long-term relationships founded on trust, creating mutual growth and success.
Commitment to Core Values: Our Team, Customer Driven, Integrity, Accountability, Excellence, and Safety
Valid driver’s license and ability to meet company insurability guidelines

Responsibilities

Assist outside sales and customers with quotations, reservations, attachment/machine selections, contract creation, and insurance verification; transact all inbound calls and walk-in traffic.
Complete call offs and contract returns. Verify machine hours.
Perform quick damage inspections.
Initiate service tickets as required.
Established new accounts, generate and qualify leads, warm-call dormant accounts.
Negotiate pricing within rate strategy. Log lost sales. Coordinate hands offs to outside sales.
Coordinated with rental maintenance to keep repair states current and prioritize machines as rent-ready based on reservation timelines.
Coordinate delivery timing and customer expectations with transportation.
Maintain a clean, merchandised showroom and organization inventory.
Be guided by Butler’s mission statement and core values in everything you do.

Benefits

10% Annual Retirement Employer Contribution, with Additional 5% Discretionary Employer Contribution
Health Insurance – 3 plan options
Health Savings Account – Employer contribution up to $1,300/year
Dependent Care Flex Spending Account
Dental Insurance – 2 plan options
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Employer paid Short-Term Disability Coverage – 60% of base pay/salary
Long-Term Disability Coverage
Maternity / Paternity Benefits
Holidays
Paid Time Off (PTO)
401(K) Plan
Employee Assistance Program (EAP) – including Health Coaching
SmartDollar – employer paid financial planning program
Legal Shield/ID Shield products
Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization